Alibaba Cloud Software / SaaS Japan

TIGEREYE

Document Processing

The biggest challenge was providing Japanese language support. Specifically, TIGEREYE's unique prompt rule design and LoRA fine-tuning were essential for accurately interpreting Japanese layout during optical character recognition (OCR) and managing the mix of honorific and colloquial language in Office Agent.

Reported impact

Business outcome

The following outcomes were attained by calibrating Qwen as a "local LLM" and leveraging high-performance processing capability for accelerated learning. TTS/Voice Cloning : Reduced learning time by 25%, significantly improving the naturalness of synthesized speech. Dual OCR : Improved form classification accuracy by 12%. This capability is currently being tested and implemented in local public service sectors and medical institutions.

  • Speed to Market

Solution

TIGEREYE used Alibaba Cloud to address The biggest challenge was providing Japanese language support. Specifically, TIGEREYE's unique prompt rule design and LoRA fine-tuning were essential for accurately interpreting Japanese layout during optical character recognition (OCR) and managing the mix of honorific and colloquial language in Office Agent. TIGEREYE, Inc. is developing a multimodal AI platform designed to address social challenges leveraging AI's "eyes" and "ears", adhering to its vision of "from recognition to communication". The company provides AI agents that can "understand and communicate" in real time by integrating recognition-based AI, such as facial recognition, skeleton estimation, emotion analysis, speech understanding, and natural language processing (NLP), with large language models (LLMs) and speech synthesis technology. Alibaba Cloud was chosen for its processing power capability to run LLMs and a reliable support system.

Data flow

TIGEREYE's workloads and source data are processed on Qwen, Model Studio.

Solution architecture

2 components · 1 layer
  1. Compute
    • Qwen The following outcomes were attained by calibrating Qwen as a "local LLM" and leveraging high-performance processing capability for accelerated
    • Model Studio Supports TIGEREYE's deployment by accelerate deployment and scaling of Qwen, Wan, and more leading models on one secure Alibaba Cloud platform

Architecture clues

  • Additionally, it will focus on optimizing Qwen's RAG model and expanding voice input/output features to enhance the product's completeness
  • It strives to optimize the use of computing resources by advancing GPU schedulers and reservation control
  • Primary customer region: Japan
  • The following outcomes were attained by calibrating Qwen as a "local LLM" and leveraging high-performance processing capability for accelerated learning

Evidence from the source

Dual OCR : Improved form classification accuracy by 12%.
Specifically, TIGEREYE's unique prompt rule design and LoRA fine-tuning were essential for accurately interpreting Japanese layout during optical character recognition (OCR) and managing the mix of honorific and colloquial language in Office Agent.
TTS/Voice Cloning : Reduced learning time by 25%, significantly improving the naturalness of synthesized speech.
The biggest challenge was providing Japanese language support.
The following outcomes were attained by calibrating Qwen as a "local LLM" and leveraging high-performance processing capability for accelerated learning.
Transparency Evidence & methodology 60/100 reference value · 77% confidence · 1 source

Review how this reference was scored and trace each normalized claim back to its documented source.

01

Scoring methodology

How scores are calculated

Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.

Customer reference value60/100
  • Problem clarity20/20
    Measures whether the customer's operational problem is specific enough to compare.
  • Implementation depth20/25
    Rewards named components, data flow, integrations, and architecture detail.
  • Outcome specificity20/20
    Measures whether the reported benefit is concrete rather than a generic claim.
  • Quantified impact0/25
    0 metrics describe measurable impact.
  • Deployment scale0/10
    Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence77%
  • Source authority20/25
    The main evidence is an official vendor-published customer story.
  • Claim traceability21/25
    10 of 12 key fields link to a named source.
  • Direct evidence20/20
    5 direct source quotes retained.
  • Date provenance0/10
    The publication date has no documented provenance.
  • Source transparency8/10
    1 source reference document publisher, URL, authority, retrieval, and supported fields.
  • Implementation specificity8/10
    Rewards source-backed components, data flow, quantified impact, and a specific outcome.
02

Traceability

Sources & provenance

Field coverage shows which facts each source supports. Dates are shown only when documented by the source.

  1. Alibaba Cloud

    TIGEREYE customer story

    First-party
    https://www.alibabacloud.com/customers/tigereye
    Source type
    Vendor-published customer story
    Supports
    • Customer
    • Business problem
    • Solution
    • Products
    • Solution components
    • Data flow
    • Integrations
    • technical area
    • use case category
    • Business outcome
    • outcome category
    • Metrics
    • Architecture
    • evidence quotes

Date evidence

  • First archived Oct 24, 2025 · Internet Archive · Independent First Wayback Machine capture; confirms the page existed by this date, not when it was published.
    Open date source
Not separately sourced Industry, Region, Company size. Treat these normalized attributes as lower-confidence until a dedicated source is added.