AWSPublic SectorDocument ProcessingEnterprise Knowledge SearchIT Operations AutomationRisk ManagementSecurity and ComplianceAI and Machine LearningCost OptimizationCybersecurityERP / CRMGenerative AI / LLMComplianceCost ReductionProductivity ImprovementScalabilitySpeed to Market2024AWSAWS#ff9900Public SectorItalyTraining and deploying these models was a lengthy, costly process, which limited access to this set of capabilities to larger companies. While InfoCert was searching for a way to streamline such ML integrations, AWS…Additionally, InfoCert expects to reduce financial overhead by 80 percent for startup, development, and…Apr 15, 20246Document Processing|Enterprise Knowledge Search|IT Operations Automation|Risk Management|Security and ComplianceAmazon Bedrock02024-04-156
Document Processing · Enterprise Knowledge Search · IT Operations Automation · Risk Management · Security and Compliance
Training and deploying these models was a lengthy, costly process, which limited access to this set of capabilities to larger companies. While InfoCert was searching for a way to streamline such ML integrations, AWS invited the company to preview Amazon Bedrock , a fully managed service that can be used to build and scale generative AI applications with foundation models. “Using Amazon Bedrock, we have the opportunit
↗Additionally, InfoCert expects to reduce financial overhead by 80 percent for startup, development, and configuration costs when onboarding new customers.
↗It also projects a 20 percent reduction in ongoing running costs for this solution.
↗While InfoCert was searching for a way to streamline such ML integrations, AWS invited the company to preview Amazon Bedrock , a fully managed service that can be used to build and scale generative AI applications with foundation models. “Using Amazon Bedrock, we have the opportunity to access a broad variety of pretrained models, which were not available with other vendors,” says Fabrizio Leoni, Head of Innovation Portfolio at InfoCert. “We aim to move from a custom approach to a more general solution that requires minimal adjustments and no model training.” Estimating an 80 Percent Reduction in Time and Startup Costs with Generative AI InfoCert conducted a proof of concept to assess the feasibility and potential of generative AI and Amazon Bedrock.
Reported impact
Business outcome
As a leading provider of qualified trusted solutions in Europe, InfoCert helps companies keep their communications secure. Its Legalmail solution helps businesses verify the authenticity and legal validity of their email exchanges, which is critical for meeting compliance standards.
Compliance
Cost Reduction
Productivity Improvement
Scalability
Speed to Market
Solution
As a leading provider of qualified trusted solutions in Europe, InfoCert helps companies keep their communications secure. Its Legalmail solution helps businesses verify the authenticity and legal validity of their email exchanges, which is critical for meeting compliance standards. InfoCert Streamlining ML Integrations Using Amazon Bedrock Previously, InfoCert built custom ML models to help classify and process emails and attachments for each Legalmail customer. The new solution, IMCR AI, uses generative AI to offer a unified workflow suitable for customers with small-to-moderate information extraction needs. “By combining Amazon Bedrock’s generative models with prompt engineering, we get preliminary results that are very close to what we achieved with the previous solution, which required months for data preparation, model training, and rules definition,” says Leoni. While InfoCert was searching for a way to streamline such ML integrations
Solution architecture
1 components · 1 layer
Compute
Amazon BedrockRuns core compute or model execution for the compliance review workload.
Architecture clues
The new solution, IMCR AI, uses generative AI to offer a unified workflow suitable for customers with small-to-moderate information extraction needs. “By combining Amazon Bedrock’s generative models with prompt engineering, we get preliminary results that are very close to what we achieved with the previous solution, which required months for data preparation, model training, and rules definition,” says Leoni.
Evidence from the source
As a leading provider of qualified trusted solutions in Europe, InfoCert helps companies keep their communications secure.
By using generative AI, the company is streamlining access to innovative document and email processing features and paving the way for more efficient machine learning (ML) integrations.
Its Legalmail solution helps businesses verify the authenticity and legal validity of their email exchanges, which is critical for meeting compliance standards.
To enhance the efficiency and scalability of Legalmail’s features—and to make them available to more customers—InfoCert adopted generative artificial intelligence (AI) capabilities from Amazon Web Services (AWS).
Training and deploying these models was a lengthy, costly process, which limited access to this set of capabilities to larger companies.
While InfoCert was searching for a way to streamline such ML integrations, AWS invited the company to preview Amazon Bedrock , a fully managed service that can be used to build and scale generative AI applications with foundation models. “Using Amazon Bedrock, we have the opportunit
Review how this reference was scored and trace each normalized claim back to its documented source.
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Scoring methodology
How scores are calculated
Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.
Customer reference value81/100
Problem clarity20/20
Measures whether the customer's operational problem is specific enough to compare.
Implementation depth15/25
Rewards named components, data flow, integrations, and architecture detail.
Outcome specificity16/20
Measures whether the reported benefit is concrete rather than a generic claim.
Quantified impact25/25
3 metrics describe measurable impact.
Deployment scale5/10
Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence90%
Source authority20/25
The main evidence is an official vendor-published customer story.
Claim traceability25/25
12 of 12 key fields link to a named source.
Direct evidence20/20
6 direct source quotes retained.
Date provenance8/10
The publication date comes from publisher-controlled metadata.
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