Data Lake / Data Warehouse Modernization · Document Processing · Enterprise Knowledge Search
DXC's history of mergers left the company with fragmented data repositories and thousands of inconsistent dashboards, which slowed analytics, weakened trust in reporting, and made it difficult to scale advanced AI capabilities across the business.
Reported impact
DXC replaced fragmented reporting with a single trusted cloud data platform, improved access to near-real-time insights, reduced the confusion caused by thousands of inconsistent dashboards, and put production AI capabilities into daily use through natural-language analytics, staffing optimization, and document analysis.
DXC rebuilt its internal data foundation on a cloud-hosted lakehouse powered by AWS and the Databricks Data Intelligence Platform. The program migrated data from systems including Azure Synapse and SQL Server into one secure environment, where Spark modernized ingestion and preparation and Qlik Sense handled visualization. DXC also changed the operating model around the platform, adopting DataOps, automated CI/CD, unified batch and streaming workloads, FinDevOps visibility, and secure sharing through Delta Sharing. Once the data was centralized and governed, DXC put AI to work on top of it: Databricks Genie let employees query data in natural language, and production AI agents began supporting staffing optimization and unstructured document analysis across HR, finance, and delivery workflows. The result is a single trusted data platform that supports both near-real-time analytics and enterprise AI use cases at scale.
Data from Azure Synapse, SQL Server, and other repositories is ingested with Spark into an AWS-hosted Databricks lakehouse, where it is standardized, governed, and prepared for analytics. Qlik Sense serves dashboards on the unified data, Delta Sharing exposes secure shared datasets, and Databricks Genie plus production AI agents consume the governed information for natural-language analysis, staffing optimization, and unstructured document workflows.
"Databricks unlocked AI solutions for data analytics and predictive insights accessible at scale. Genie, a conversational AI assistant, allows employees to query data in natural language."
"Databricks was positioned as a Unified Data Platform within DXC to facilitate internal data collaboration."
"Three AI agents are already in production, supporting staffing optimization and unstructured document analysis, with eight more in pilot across HR, finance and delivery workflows."
"With all the data now located in one secure home in the cloud, information flows continuously instead of sitting in silos, so teams can see what’s happening in near real time and make faster, smarter decisions."
"over 5,000 dashboards reflected different perspectives, causing inconsistent reporting and making it challenging to identify trusted, unified insights."
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The Organization JSON-LD lists addressLocality 'Ashburn', addressCountry 'US', and numberOfEmployees value 86261.
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