Risk Management
Swyfft needed to control rising outside-counsel spend, capture legal expenditures that violated billing guidelines, and free adjusters from manual invoice scrutiny so they could focus on claims and litigation decisions.
Reported impact
Swyfft reports better transparency into legal spend, faster invoice review, stronger accountability from partner firms, and a sharp reduction in litigation-management costs, with savings that make the system pay for itself at least twice over.
Swyfft implemented DXC Assure Legal as the operating system for outside-counsel litigation management, with DXC Assure Legal Insights layered on top for analysis and benchmarking. Legal matter data, invoice details, and guideline exceptions from Swyfft's claims and litigation workflows are brought into the platform so the core application can automate compliance checks, accelerate invoice review, and enforce accountability for partner firms. Assure Legal Insights then exposes the normalized litigation data through dashboards and peer benchmarks, allowing claims and legal teams to compare firms, understand spend patterns, and use empirical evidence to improve outcomes. The source does not name a separate storage tier, but it clearly describes a centralized interface where AI and automation support bill review, compliance analysis, legal-spend transparency, and day-to-day litigation management.
Casework and legal billing data from outside counsel enters DXC Assure Legal, where AI automates guideline-compliance checks and speeds invoice review. The resulting litigation data is surfaced in DXC Assure Legal Insights dashboards so Swyfft's claims and legal teams can benchmark firms, review spend patterns, and make better case-management decisions.
"DXC Assure Legal Insights offers greater visibility and increased control over legal spending by combining data into a single interface."
"It's paying for itself at least twice over," says Beth Christian, director of casualty and litigation at Swyfft.
"Swyfft uses AI and analytics to streamline workflow and reduce costs"
"That's just one of the benefits Swyfft has seen since it began using an end-to-end litigation management solution that uses AI to automate processes for guideline compliance."
"Users can monitor, benchmark and compare claims litigation data to industry peers via dashboards, and access empirical data to help improve litigation outcomes."
Review how this reference was scored and trace each normalized claim back to its documented source.
Scoring methodology
Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.
Traceability
Field coverage shows which facts each source supports. Dates are shown only when documented by the source.
The page JSON-LD includes numberOfEmployees with value 150; the standard mapping classifies fewer than 250 employees as SMB.
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