Google Cloud Public Sector United States

Pasco Sheriff's Office

Security and Compliance

They were working on rigid, outdated, and manually-intensive security systems—a patchwork of two legacy SIEMs.

* Efficiency: Resolution time for simple alerts dropped from one hour to just 10 minutes—an 83% improvement.
* Resilience: Fine-tuned playbooks reduced system downtime for critical communications by over 90%.
Cut resolution time for simple alerts by over 80% (from one hour to 10 minutes)
Reallocated over 28% of the Security team to core infrastructure, freeing two out of seven analysts

Reported impact

Business outcome

Reduced system downtime by over 90% for critical communications; Reallocated over 28% of the Security team to core infrastructure, freeing two out of seven analysts; Cut resolution time for simple alerts by over 80% (from one hour to 10 minutes); Reduced false positives from 5+ per day to less than two per week with Gemini in SecOps

  • Compliance
  • Customer Experience
  • Productivity Improvement
  • Risk Reduction

Solution

They were working on rigid, outdated, and manually-intensive security systems—a patchwork of two legacy SIEMs. PSO partnered with Google Cloud to execute a strategic and operational transformation centered on security. The core of this solution is the Google Security Operations (SecOps) platform, which consolidated a multitude of redundant, outdated services into a… This massive efficiency gain is largely attributed to Google SecOps' Gemini capabilities. Research, analysis, and data enrichment are handled behind the scenes, presenting analysts with actionable intelligence. As Major Ross noted, "Now we have humans doing… Key components include Google Security Operations (SecOps) adds governance, security, and control to the production AI and data environment; Mandiant adds governance, security, and control to the production AI and data environment; Google Threat Intelligence adds governance, security, and control to the production AI and data environment; Assured Workloads adds.

Solution architecture

7 components · 3 layers
  1. Compute
    • Gemini Provides the reasoning or generation layer used for classification, orchestration, content generation, or analysis.
  2. Serving
    • Google Workspace Provides the collaboration or conversational surface where users work with AI assistance.
  3. Governance
    • Google Security Operations (SecOps) Adds governance, security, and control to the production AI and data environment.
    • Mandiant Adds governance, security, and control to the production AI and data environment.
    • Google Threat Intelligence Adds governance, security, and control to the production AI and data environment.
    • Assured Workloads Adds governance, security, and control to the production AI and data environment.
    • Google SecOps Adds governance, security, and control to the production AI and data environment.

Architecture clues

  • From 'whack-a-mole' to proactive defense: Securing a rapid cloud shift
  • PSO partnered with Google Cloud to execute a strategic and operational transformation centered on security. The core of this solution is the Google Security Operations (SecOps) platform, which consolidated a multitude…
  • The Pasco Sheriff's Office (PSO) is a pioneer in Florida law enforcement, dedicated to process improvement and innovation. In 2022, a critical and time-sensitive mandate to evacuate on-premise IT infrastructure led to a…
  • The Pasco Sheriff's Office transitioned from a fragmented, "whack-a-mole" reactive security posture to a unified, proactive threat-hunting model using Google Security Operations.
  • This massive efficiency gain is largely attributed to Google SecOps' Gemini capabilities. Research, analysis, and data enrichment are handled behind the scenes, presenting analysts with actionable intelligence. As Major…

Evidence from the source

Cut resolution time for simple alerts by over 80% (from one hour to 10 minutes)
Pasco Sheriff's Office transformed its security and operations, unifying siloed tools with Google Security Operations to boost efficiency, improve community safety, and champion secure AI for law enforcement.
Reallocated over 28% of the Security team to core infrastructure, freeing two out of seven analysts
Reduced false positives from 5+ per day to less than two per week with Gemini in SecOps
Reduced system downtime by over 90% for critical communications
The Pasco Sheriff's Office transitioned from a fragmented, "whack-a-mole" reactive security posture to a unified, proactive threat-hunting model using Google Security Operations.
Transparency Evidence & methodology 95/100 reference value · 77% confidence · 1 source

Review how this reference was scored and trace each normalized claim back to its documented source.

01

Scoring methodology

How scores are calculated

Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.

Customer reference value95/100
  • Problem clarity20/20
    Measures whether the customer's operational problem is specific enough to compare.
  • Implementation depth20/25
    Rewards named components, data flow, integrations, and architecture detail.
  • Outcome specificity20/20
    Measures whether the reported benefit is concrete rather than a generic claim.
  • Quantified impact25/25
    6 metrics describe measurable impact.
  • Deployment scale10/10
    Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence77%
  • Source authority20/25
    The main evidence is an official vendor-published customer story.
  • Claim traceability21/25
    10 of 12 key fields link to a named source.
  • Direct evidence20/20
    6 direct source quotes retained.
  • Date provenance0/10
    The publication date has no documented provenance.
  • Source transparency8/10
    1 source reference document publisher, URL, authority, retrieval, and supported fields.
  • Implementation specificity8/10
    Rewards source-backed components, data flow, quantified impact, and a specific outcome.
02

Traceability

Sources & provenance

Field coverage shows which facts each source supports. Dates are shown only when documented by the source.

  1. Google Cloud

    Pasco Sheriff's Office customer story

    First-party
    https://cloud.google.com/customers/pascosheriffsoffice
    Source type
    Vendor-published customer story
    Supports
    • Customer
    • Business problem
    • Solution
    • Products
    • Solution components
    • Data flow
    • Integrations
    • technical area
    • use case category
    • Business outcome
    • outcome category
    • Metrics
    • Architecture
    • evidence quotes

Date evidence

  • First archived Mar 2, 2026 · Internet Archive · Independent First Wayback Machine capture; confirms the page existed by this date, not when it was published.
    Open date source
  • Sitemap last modified Feb 25, 2026 · Google Cloud · Publisher metadata Publisher-reported modification timestamp; not a publication date.
    Open date source
Not separately sourced Industry, Region, Company size. Treat these normalized attributes as lower-confidence until a dedicated source is added.

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