Document Processing
GoPerform includes essential components such as goal setting, regular performance reviews, and continuous manager feedback. But Cognizant wanted to take performance management to new heights by making it more intelligent, more meaningful, and even more effective.
Reported impact
Cognizant takes pride in the high-performance culture it has cultivated, one that fuels organizational productivity, efficiency, and innovation. At the heart of this ecosystem is the company's robust performance management system, called GoPerform.
Cognizant, one of the world's leading professional services companies, works with businesses to make everyday life even better—for their employees, their customers, and the communities they serve. GoPerform includes essential components such as goal setting, regular performance reviews, and continuous manager feedback. But Cognizant wanted to take performance management to new heights by making it more intelligent, more meaningful, and even more effective. GoPerform includes essential components such as goal setting, regular performance reviews, and continuous manager feedback. Cognizant collaborated with Microsoft to implement the solution. Using training data provided by the company's Human Resources department, the team created a vector-based Long Short-Term Memory (LSTM) model to check each manager comment for effectiveness. The implementation centers on Azure Machine Learning, Excel, Azure to support document processing workflows.
Cognizant explored a few cloud options to develop the solution. Many of the company's key business processes are powered by Microsoft technology
Cognizant, one of the world's leading professional services companies, works with businesses to make everyday life even better—for their employees, their customers, and the communities they serve.
GoPerform includes essential components such as goal setting, regular performance reviews, and continuous manager feedback.
Improved performance-management effectiveness By documenting and classifying all feedback, the solution ensures relevant stakeholders are updated.
Review how this reference was scored and trace each normalized claim back to its documented source.
Scoring methodology
Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.
Traceability
Field coverage shows which facts each source supports. Dates are shown only when documented by the source.
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