Reported impact
Business outcome
HelloTalk gives learners a more effective and immersive experience, keeps the product accessible to a broad audience, and supports a truly global learning community without reducing the social nature of the platform.
- Customer Experience
- Scalability
Solution
HelloTalk built key learning experiences on Azure AI so its app could support many languages and learning styles without forcing everyone into a rigid curriculum. The platform uses speech, voice, translation, and pronunciation services directly inside social learning experiences such as Voicerooms, live streams, Moments posts, course dialogues, and chat, which lets learners get contextual help while interacting with other people rather than leaving the conversation to look up language support elsewhere. Key components include Azure AI services, speech-to-text, text-to-speech, machine translation, and pronunciation assessment. HelloTalk gives learners a more effective and immersive experience, keeps the product accessible to a broad audience, and supports a truly global learning community without reducing the social nature of the platform.
Data flow
Voice and text from Voicerooms, live streams, Moments posts, course dialogues, and chat are processed through speech-to-text, text-to-speech, translation, and pronunciation services, then returned to learners as subtitles, audio, meaning support, and speaking feedback inside the app experience.