Reported impact
Business outcome
CIAT, with direct collaboration from Microsoft, deployed the Microsoft Public Finance accelerator in Costa Rica to help free the government’s tax administration by optimizing data collection, automating routine tasks, and using machine learning strategically allocate efforts where they are needed most.
- Compliance
- Productivity Improvement
- Risk Reduction
Solution
Inter-American Center of Tax Administrations built a Microsoft-based workflow around Azure because The Inter-American Center of Tax Administrations (CIAT) provides technical assistance, studies, and training to strengthen the tax administrations of its 42 member countries. Source information is captured from frontline systems, documents, transactions, images, or conversations and then processed with cloud services that classify, summarize, model, or route the data for downstream use. The resulting records are stored in shared business or analytical systems and surfaced through apps, dashboards, or case workflows so staff can move from manual review to faster action while still keeping a governed human-in-the-loop process. This turns scattered data into an operational workflow rather than a static report, making the same platform useful for both daily execution and future scaling, and CIAT, with direct collaboration from Microsoft, deployed the Microsoft Public Finance accelerator...
Data flow
Source data is captured from frontline systems or content, processed by the Microsoft-based workflow, stored in a shared business or analytical layer, and then surfaced back to staff through apps, dashboards, or case-management experiences.