Microsoft Financial Services Peru

Pacífico Seguros

Security and Compliance

The unstoppable growth of the cybercrime economy, coupled with the speed, scope, and sophistication of attacks, has created a challenge for security practitioners. This asymmetrical disadvantage is worsened by a shortage of security talent and increasing operational complexity: while attackers only need to succeed once, defenders need to get it right 100% of the time.

Pacífico Seguros is one of Peru’s leading insurance companies and part of the Credicorp group, one of the largest financial corporations across the nation and Latin America, with more than 30,000 employees and assets exceeding 45 billion dollars.

Reported impact

Business outcome

Another goal was the implementation of native telemetry that connects to Microsoft 365 endpoints as well as other web applications. This has increased the insurer's visibility and reduced the time spent on triage and response to cyber-attack-related security alerts by 40%.

  • Compliance
  • Risk Reduction

Solution

The unstoppable growth of the cybercrime economy, coupled with the speed, scope, and sophistication of attacks, has created a challenge for security practitioners. This asymmetrical disadvantage is worsened by a shortage of security talent and increasing operational complexity: while attackers only need to succeed once, defenders need to get it right 100% of the time. In collaboration with Microsoft partner, TC1 Labs, Pacifico-Peruano Suiza (Pacifico Seguros) deployed a comprehensive approach to Zero Trust security and XDR by leveraging Microsoft solutions. This model complies with the stringent controls established by the Federal Financial Institutions Examination Council (FFIEC), which provides guidance and tools to improve threat protection. By kicking off the modernization of its CyberSOC capabilities with the adoption of Microsoft Copilot for Security generative AI, Pacífico Seguros has become a case study in the prevention of cyberattacks in Latin America.

Solution architecture

1 components · 1 layer
  1. Serving
    • Microsoft Copilot Provides generative AI assistance within employee productivity workflows.

Architecture clues

  • Microsoft Copilot: Provides generative AI assistance within employee productivity workflows.
  • Pacífico Seguros is one of Peru’s leading insurance companies and part of the Credicorp group, one of the largest financial corporations across the nation and Latin America, with more than 30,000 employees and assets exc

Evidence from the source

Another goal was the implementation of native telemetry that connects to Microsoft 365 endpoints as well as other web applications. This has increased the insurer's visibility and reduced the time spent on triage and response to cyber-attack-related security alerts by 40%.
In collaboration with Microsoft partner, TC1 Labs, Pacifico-Peruano Suiza (Pacifico Seguros) deployed a comprehensive approach to Zero Trust security and XDR by leveraging Microsoft solutions. This model complies with the stringent controls established by the Federal Financial Institutions Examination Council (FFIEC), which provides guidance and tools to improve threat protection.
Pacífico Seguros is one of Peru’s leading insurance companies and part of the Credicorp group, one of the largest financial corporations across the nation and Latin America, with more than 30,000 employees and assets exceeding 45 billion dollars. The insurer is characterized by its drive to constantly modernize and innovate its products, which is rooted in a strong commitment to protecting people's happiness.
Pacífico Seguros recognized the importance of having strategic allies to advise it in an efficient and agile manner. Microsoft was chosen for its unified XDR security operations platform with a Zero Trust approach, its industry leadership, and its extensive presence in both the cloud and on-premises environments.
The unstoppable growth of the cybercrime economy, coupled with the speed, scope, and sophistication of attacks, has created a challenge for security practitioners. This asymmetrical disadvantage is worsened by a shortage of security talent and increasing operational complexity: while attackers only need to succeed once, defenders need to get it right 100% of the time.
Transparency Evidence & methodology 60/100 reference value · 85% confidence · 1 source

Review how this reference was scored and trace each normalized claim back to its documented source.

01

Scoring methodology

How scores are calculated

Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.

Customer reference value60/100
  • Problem clarity20/20
    Measures whether the customer's operational problem is specific enough to compare.
  • Implementation depth15/25
    Rewards named components, data flow, integrations, and architecture detail.
  • Outcome specificity20/20
    Measures whether the reported benefit is concrete rather than a generic claim.
  • Quantified impact0/25
    0 metrics describe measurable impact.
  • Deployment scale5/10
    Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence85%
  • Source authority20/25
    The main evidence is an official vendor-published customer story.
  • Claim traceability21/25
    10 of 12 key fields link to a named source.
  • Direct evidence20/20
    5 direct source quotes retained.
  • Date provenance10/10
    The publication date comes from the source page or publisher.
  • Source transparency8/10
    1 source reference document publisher, URL, authority, retrieval, and supported fields.
  • Implementation specificity6/10
    Rewards source-backed components, data flow, quantified impact, and a specific outcome.
02

Traceability

Sources & provenance

Field coverage shows which facts each source supports. Dates are shown only when documented by the source.

  1. Microsoft

    Pacífico Seguros customer story

    First-party
    https://www.microsoft.com/en/customers/story/1761512190744606726-pacifico-microsoft-365-insurance-en-peru
    Source type
    Vendor-published customer story
    Published
    Apr 23, 2024
    Supports
    • Customer
    • Business problem
    • Solution
    • Products
    • Solution components
    • Data flow
    • Integrations
    • technical area
    • use case category
    • Business outcome
    • outcome category
    • Metrics
    • Architecture
    • evidence quotes
    • Publication date

Date evidence

  • Published on source page Apr 23, 2024 · Microsoft · First-party
    Open date source
Not separately sourced Industry, Region, Company size. Treat these normalized attributes as lower-confidence until a dedicated source is added.