Data Lake / Data Warehouse Modernization · System Migration
Provider disconnects over patient treatment are all too common, and the healthcare industry is experiencing historically low staffing and a wave of new industry clinicians, which puts patients at risk.
Reported impact
Today, more than 27,000 long‐term and post‐acute care providers; over 2,800 hospitals and 2,000 ambulatory clinics; every major US health plan; and over 75 state and government agencies use PointClickCare, actively serving more than 200 million patients.
PointClickCare built its Microsoft solution to improve cloud migration and platform modernization. Provider disconnects over patient treatment are all too common, and the healthcare industry is experiencing historically low staffing and a wave of new industry clinicians, which puts patients at risk. Key components included Azure OpenAI Service ran model inference or heavy processing, and Azure AI Studio coordinated workflows, prompts, or deployment. User prompts and domain content are orchestrated through Azure AI Studio, processed by Azure OpenAI Service, and then delivered through Azure Kubernetes Service so PointClickCare can return context-aware answers or automation in the flow of work. The stack stayed governed and extensible on Microsoft.
User prompts and domain content are orchestrated through Azure AI Studio, processed by Azure OpenAI Service, and then delivered through Azure Kubernetes Service so PointClickCare can return context-aware answers or automation in the flow of work.
"We needed a single platform to help more people." Access to real-time data Dean Slawson, Vice President of Advanced Technology at PointClickCare, says with historically low staffing and a wave of new industry clinicians, "We've heard concerns from customers about the burden of keeping up with quality documentation and the need for better insights." PointClickCare knew it could remedy both issues by centralizing its data and systems to M icrosoft Azure and using AI tools like Azure OpenAI Service to improve access to real-time data and documentation processes.
Provider disconnects over patient treatment are all too common, and the healthcare industry is experiencing historically low staffing and a wave of new industry clinicians, which puts patients at risk.
Today, more than 27,000 long‐term and post‐acute care providers; over 2,800 hospitals and 2,000 ambulatory clinics; every major US health plan; and over 75 state and government agencies use PointClickCare, actively serving more than 200 million patients.
We wanted to be able to monitor a million tables every 10 seconds," says Datars."Microsoft demonstrated it was a great collaborator in reaching our goals, including building our own data ingester." PointClickCare used Windows Server and SQL Server to identify all existing data sources and blockers, and then synchronized data between source and target databases during the migration process. With Azure Kubernetes Service (AKS) , it containerized applications for migration, and now supports new application testing before deployment to ensure quality and compatibility.
With help from Microsoft, PointClickCare migrated 1 million data tables from multiple locations to Azure with minimal disruption and no reported issues by customers.
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