Microsoft Healthcare United States

Virtual Dental Care

Real-time Analytics

VDC, a teledentistry solutions provider in the US state of California, is on a mission to expand dental care access to underserved communities throughout the country. Founded in 2016, VDC is focusing on AI adoption in dentistry to reach more patients and drive earlier diagnosis of dental issues, especially for children.

Providing preventive care to school children and reducing administrative paperwork by 75%
Smart Scan offers AI-powered dental screenings for early detection, scales up technology easily with Microsoft Azure, reduces paperwork for mobile dental clinics in schools by 75%, and frees dentists to devote more time to patient care.
The company’s automated processes reduced the amount of administrative paperwork required for the scans by 75%.
“About 60% of people in the United States don’t go to the dentist on a regular basis.”

Reported impact

Business outcome

I’ve always appreciated that any time I’m stuck, I can reach out to Microsoft for support. Even better, our dedicated Digital Cloud Solution Architect, Devonte Sykes, has helped us tremendously and has been a valuable asset as we continue to grow and scale with Microsoft.

  • Customer Experience
  • Scalability

Solution

Smart Scan offers AI-powered dental screenings for early detection, scales up technology easily with Microsoft Azure, reduces paperwork for mobile dental clinics in schools by 75%, and frees dentists to devote more time to patient care. VDC, a teledentistry solutions provider in the US state of California, is on a mission to expand dental care access to underserved communities throughout the country. Founded in 2016, VDC is focusing on AI adoption in dentistry to reach more patients and drive earlier diagnosis of dental issues, especially for children. “The biggest problem in the dental industry in our country is that access to dental care is limited,” says William Jackson, Doctor of Dental Surgery and Chief Operations Officer at VDC. “About 60% of people in the United States don’t go to the dentist on a regular basis.”

Solution architecture

4 components · 2 layers
  1. Compute
    • Azure Machine Learning Supports model training, deployment, and scalable inference for AI workloads.
    • Azure Virtual Machines Runs application services and scalable compute workloads inside the Azure environment.
    • Microsoft Azure Provides the cloud infrastructure, security, and scaling foundation for the solution.
  2. Storage
    • Azure SQL Stores application data and operational records that support the solution.

Architecture clues

  • As a part of the healthcare industry, VDC prioritizes security to protect patient information and treatment plans and appreciates that the Microsoft Azure ecosystem facilitates an environment that complies with Health Insurance Portability and Accountability Act (HIPAA) regulations.
  • Smart Scan offers AI-powered dental screenings for early detection, scales up technology easily with Microsoft Azure, reduces paperwork for mobile dental clinics in schools by 75%, and frees dentists to devote more time to patient care.
  • VDC continues to experiment with new technology solutions from Microsoft that connect patient data, including using AI to unlock better patient experiences by simplifying routine tasks and increasing dental team collaboration.
  • We wanted to give people tools at home to begin to analyze their oral wellness.
  • “Now, VDC can increase its capacity in Azure SQL and Azure Virtual Machines with just a few clicks.”
  • “We wanted to give people tools at home to begin to analyze their oral wellness.”

Evidence from the source

As a part of the healthcare industry, VDC prioritizes security to protect patient information and treatment plans and appreciates that the Microsoft Azure ecosystem facilitates an environment that complies with Health Insurance Portability and Accountability Act (HIPAA) regulations.
For dental issues, early detection and prevention can help improve patient outcomes, and providers throughout the healthcare industry are adopting this mindset.
Smart Scan offers AI-powered dental screenings for early detection, scales up technology easily with Microsoft Azure, reduces paperwork for mobile dental clinics in schools by 75%, and frees dentists to devote more time to patient care.
With the entire infrastructure based in Azure, the company’s technology easily scales up to handle large group dental screenings, such as for a school district using a mobile dentistry clinic.
“About 60% of people in the United States don’t go to the dentist on a regular basis.”
“Now, VDC can increase its capacity in Azure SQL and Azure Virtual Machines with just a few clicks.”
Transparency Evidence & methodology 86/100 reference value · 87% confidence · 1 source

Review how this reference was scored and trace each normalized claim back to its documented source.

01

Scoring methodology

How scores are calculated

Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.

Customer reference value86/100
  • Problem clarity20/20
    Measures whether the customer's operational problem is specific enough to compare.
  • Implementation depth15/25
    Rewards named components, data flow, integrations, and architecture detail.
  • Outcome specificity16/20
    Measures whether the reported benefit is concrete rather than a generic claim.
  • Quantified impact25/25
    4 metrics describe measurable impact.
  • Deployment scale10/10
    Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence87%
  • Source authority20/25
    The main evidence is an official vendor-published customer story.
  • Claim traceability21/25
    10 of 12 key fields link to a named source.
  • Direct evidence20/20
    6 direct source quotes retained.
  • Date provenance10/10
    The publication date comes from the source page or publisher.
  • Source transparency8/10
    1 source reference document publisher, URL, authority, retrieval, and supported fields.
  • Implementation specificity8/10
    Rewards source-backed components, data flow, quantified impact, and a specific outcome.
02

Traceability

Sources & provenance

Field coverage shows which facts each source supports. Dates are shown only when documented by the source.

  1. Microsoft

    Virtual Dental Care customer story

    First-party
    https://www.microsoft.com/en/customers/story/19099-virtual-dental-care-azure
    Source type
    Vendor-published customer story
    Published
    Oct 23, 2024
    Supports
    • Customer
    • Business problem
    • Solution
    • Products
    • Solution components
    • Data flow
    • Integrations
    • technical area
    • use case category
    • Business outcome
    • outcome category
    • Metrics
    • Architecture
    • evidence quotes
    • Publication date

Date evidence

  • Published on source page Oct 23, 2024 · Microsoft · First-party
    Open date source
Not separately sourced Industry, Region, Company size. Treat these normalized attributes as lower-confidence until a dedicated source is added.