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OR Oracle Media and Entertainment Global

Hearst Communications

Application Refactoring · Document Processing · System Migration

Hearst's diversification into 360 different businesses worldwide—newspapers, 300+ magazines, cable TV stakes, 33 TV stations, marketing and healthcare services, and Fitch Ratings—left it with disconnected, highly customized 25-year-old finance and HR applications yielding inconsistent data and making it hard for finance and HR to adapt to business changes.

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20,000 employees productivity improved
360 different businesses worldwide
Reduced from 15+ unique charts of accounts to 1
Reduced job codes from 7,000 to 1,700

Solution

Hearst Communications, operating 360 distinct businesses worldwide (newspapers, 300+ magazines, TV networks, digital services, Fitch Ratings), consolidated fragmented finance and HR processes from 150 countries onto a unified Oracle Cloud suite. The integration of Oracle Cloud ERP, EPM, HCM, SCM, and LMS across all business units reduced 15 unique charts of accounts to one, enabled real-time financial reporting across diverse business segments, improved HR productivity for 20K employees, and reduced job codes from 7K to 1.7K.

Data flow

Finance data from 360 global businesses flows into unified ERP chart of accounts; HR and payroll data from 20K employees feeds into Cloud HCM; planning and close data processed through EPM; legacy systems (Salesforce, E-Business Suite, custom SOA apps) connected via Oracle Integration.

Solution architecture

5 components · 3 layers
  1. Storage
    • Oracle Cloud ERP Unified finance, procurement, and project management platform consolidating operations of 360 diverse businesses across 150 countries.
    • Oracle Cloud HCM Global HR, talent management, and learning management for 20K employees across media, cable, and digital services; automation reduced new-hire onboarding cycle.
  2. Serving
    • Oracle Cloud EPM Enterprise planning and financial close; replaced six discrete planning software tools with single integrated system.
    • Oracle Cloud SCM Supply chain and inventory management across media production and distribution.
  3. Orchestration
    • Oracle Integration Connects Oracle Cloud applications with legacy systems (E-Business Suite, Salesforce) and third-party applications; enabled 25-year legacy transition with minimal cutover risk.

Architecture clues

  • Accenture led implementation across multiple back-office applications
  • Oracle Integration with prebuilt adapters to Salesforce, Oracle E-Business Suite, and custom SOA apps
  • Senior Oracle product-executive engagement on implementation steering committee with biweekly cadence

Evidence from the source

Hearst reduced its number of job codes from 7,000 to 1,700.
Hearst's implementation of Oracle Cloud applications allowed it to improve financial reporting and gain insights in near real time while reducing IT support costs.
Oracle Cloud HCM helped improve productivity for 20,000 employees with an intuitive and engaging experience.

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