Use Case Intelligence Browse use cases
OR Oracle Public Sector United States

Choctaw Nation of Oklahoma

Document Processing · IT Operations Automation · System Migration

The Choctaw Nation—a fully functioning sovereign government and the third-largest federally recognized US tribe with 200,000+ members, 12,000 employees, and operations spanning 22 casinos, 17 travel plazas, 32 medical facilities, ranching, and 150 government-style programs—was running a highly customized end-of-life JD Edwards implementation. Procurement and HR processes lacked integration, leading to manual data entry errors, multiple payments for the same invoice, and difficulty managing Certificate of Degree of Indian Blood (CDIB) hiring requirements.

Read the original story Back to explorer
12,000 full-time associates
200,000+ tribal members served
22 casino properties, 17 travel plazas, 32 medical facilities
25% manual steps eliminated

Solution

Choctaw Nation of Oklahoma modernized its complex multi-business operation (22 casinos, 32 medical facilities, 60K acres of ranching, 12K employees, 200K tribal members served) by replacing a customized legacy JD Edwards system with Oracle Cloud HCM and ERP. The cloud platform addressed specific tribal sovereignty requirements, including CDIB (Certificate of Degree of Indian Blood) identity tracking for preferential hiring, reduced manual HR and payroll processes by 80% in the first month, and provided real-time financial visibility for aggressive expansion and procurement control.

Data flow

Employee records, CDIB identity data, and payroll information flow into Cloud HCM; procurement requisitions and purchase orders flow into Cloud ERP; both systems share unified financial and HR data through integrated platform.

Solution architecture

4 components · 3 layers
  1. Storage
    • Oracle Cloud HCM Manages 12K employee HR workflows including CDIB identity verification for tribal preference hiring, self-service benefits, payroll, and compliance with tribal sovereignty requirements.
    • Oracle Cloud ERP Consolidates finance and procurement from legacy systems; standardizes approval routing, purchase-order processing, and accounts payable for 22 casinos and 60K acres of operations.
  2. Serving
    • Oracle Taleo Specialized recruiting module enabling identification and recruitment of tribal members with CDIB documentation.
  3. Orchestration
    • Oracle Consulting Provided implementation services to overcome adoption roadblocks and manage complex business transformation across diverse tribal operations.

Architecture clues

  • Oracle Consulting engaged for implementation
  • Oracle Fusion Cloud Applications adopted as integrated stack
  • Oracle Taleo (part of Oracle Cloud HCM) for CDIB-aware recruiting

Evidence from the source

At the beginning of the pandemic, in spring of 2020, we had to close the casinos, yet we were able to continue to pay all of our employees while we were closed.
Since implementing Oracle Cloud HCM and ERP, Choctaw Nation has eliminated 25% of manual steps and realigned processes to track the cloud application’s built-in best practices.
The organization reduced manual HR and payroll processes by more than 80% in the first month.

Related

Similar use cases

See all like this
OR Oracle Baylor University Education · United States Baylor University was operating 17–18 disparate finance, HR, and planning systems with manual processes—new-hire onboarding required up to 26 separate steps and payroll was run 11 times per pay cycle. The university… $37M online education revenue supported Application RefactoringIT Operations Automation Oracle Cloud Infrastructure · Oracle Fusion Cloud EPM · Oracle Fusion Cloud ERP OR Oracle Hearst Communications Media and Entertainment · Global Hearst's diversification into 360 different businesses worldwide—newspapers, 300+ magazines, cable TV stakes, 33 TV stations, marketing and healthcare services, and Fitch Ratings—left it with disconnected, highly… 20,000 employees productivity improved Application RefactoringDocument Processing Oracle Cloud EPM · Oracle Cloud ERP · Oracle Cloud HCM OR Oracle Conduent Public Sector · United States Conduent—which processes nearly 13 million roadway tolling transactions every day and billions of customer-service interactions per year for 6 of the 10 largest US toll systems—needed faster transaction performance for… 600+ government and transportation agency customers Application RefactoringReal-time Analytics Microsoft Dynamics 365 · Oracle Database@Azure · Oracle Exadata Database Service