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OR Oracle Consumer Goods United States

The Wendy's Company

Application Refactoring · Real-time Analytics · System Migration

Wendy's—the second-largest US quick-service hamburger chain with thousands of restaurants worldwide—needed to retire aging on-premises ERP, planning, and HR systems and standardize on a single integrated platform that could keep pace with menu innovation, franchise operations, and finance and HR transformation.

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21+ databases migrated to Exadata Database Service on OCI
Second-largest quick-service hamburger chain in the United States

Solution

Wendy's, the second-largest US fast-food burger chain with 7K+ franchisee restaurants, modernized from legacy Oracle E-Business Suite to a unified Oracle Fusion Cloud suite (ERP, EPM, HCM) to enable rapid, frictionless digital and data-driven customer and employee experiences. The transformation consolidated finance, planning, and HR for corporate employees and franchisees, built a custom billing-management extension for 7K+ franchisee payment processing, and migrated 21+ legacy databases to Exadata on OCI as a proof-of-concept that demonstrated 2x performance improvement.

Data flow

Corporate finance data (cash flow, income, balance sheet) and franchisee billing data → Oracle Fusion Cloud ERP; global HR and payroll data → Oracle Fusion Cloud HCM; planning data → Oracle Fusion Cloud EPM; legacy E-Business Suite databases migrated to Exadata on OCI during transition.

Solution architecture

4 components · 3 layers
  1. Compute
    • Oracle Exadata Database Service on OCI High-performance database hosting for legacy Oracle E-Business Suite workloads during transition phase; demonstrated 2x performance improvement justifying broader cloud migration.
  2. Storage
    • Oracle Fusion Cloud ERP Unified finance and operations platform for Wendy's corporate entities and franchisee financial transactions; custom billing extension manages payment processing for 7K+ restaurants.
    • Oracle Fusion Cloud HCM Global workforce management for corporate employees and franchisee staff; goal setting, performance feedback, and development planning; improved franchisee experience.
  3. Serving
    • Oracle Fusion Cloud EPM Enterprise planning, budgeting, and financial close automation; simplified chart of accounts structure and provided cross-unit visibility.

Architecture clues

  • 21+ databases migrated to Oracle Exadata Database Service on OCI
  • OCI as enterprise data platform
  • Oracle Fusion Cloud ERP, EPM, and HCM deployed as one integrated suite

Evidence from the source

Wendy's standardized its finance, planning, and HR operations on Oracle Fusion Cloud ERP, EPM, and HCM and moved more than 21 databases to Oracle Exadata Database Service on OCI.

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