ServiceNow Software / SaaS United States

Copado

Security and Compliance

Copado's growing multi-cloud environment generated thousands of security alerts a day from siloed tools. The security team needed to correlate code, cloud, and infrastructure context, prioritize important vulnerabilities, and maintain FedRAMP commitments without slowing software delivery.

17K findings remediated in a 30-day window
40,000% increase in remediation progress
490 employees
7 day average remediation time across the enterprise

Reported impact

Business outcome

Copado reduced alert noise by up to 70%, reported 17,000 findings remediated in a 30-day window, and reduced average remediation time to seven days while consolidating five point products.

  • Cost Reduction
  • Productivity Improvement
  • Risk Reduction

Solution

Copado implemented Armis from ServiceNow as an AI-powered asset-intelligence and orchestration layer across its application estate. The platform correlates asset, code, cloud, and container context across AWS and Google Cloud GovCloud, then filters false positives such as internal or deprecated tools so engineering teams can focus on verified, high-impact risks. Copado rolled the deployment out across five core groups and assigned Security Champions to own risks within engineering squads. Armis reports high-fidelity findings and supports automated, risk-based prioritization; Copado also embeds security policies into its CI/CD pipeline so infrastructure-as-code misconfigurations and exposed credentials can be blocked before production. Reports are shared with Security Champions to support remediation and SLA governance. The source does not identify a model or underlying data-store product.

Data flow

Asset and vulnerability information from Copado's AWS, Google Cloud GovCloud, code, and container estate is contextualized in Armis; prioritized findings are shared with Security Champions and security policies are enforced in the CI/CD pipeline.

Solution architecture

1 components · 1 layer
  1. Governance
    • Armis from ServiceNow Provides AI-powered asset intelligence, correlates cloud and code risks, filters false positives, and prioritizes remediation.

Architecture clues

  • Armis provides a unified view across AWS and Google Cloud GovCloud
  • Departmental rollout across five core groups
  • Infrastructure-as-Code policies are embedded in CI/CD to block misconfigurations before production

Evidence from the source

"Armis has become our primary platform for orchestration."
"By leveraging Armis to automatically filter false positives—specifically for internal or deprecated tools—Copado cut alert noise by up to 70%."
Transparency Evidence & methodology 100/100 reference value · 75% confidence · 1 source

Review how this reference was scored and trace each normalized claim back to its documented source.

01

Scoring methodology

How scores are calculated

Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.

Customer reference value100/100
  • Problem clarity20/20
    Measures whether the customer's operational problem is specific enough to compare.
  • Implementation depth25/25
    Rewards named components, data flow, integrations, and architecture detail.
  • Outcome specificity20/20
    Measures whether the reported benefit is concrete rather than a generic claim.
  • Quantified impact25/25
    4 metrics describe measurable impact.
  • Deployment scale10/10
    Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence75%
  • Source authority20/25
    The main evidence is an official vendor-published customer story.
  • Claim traceability25/25
    12 of 12 key fields link to a named source.
  • Direct evidence10/20
    2 direct source quotes retained.
  • Date provenance0/10
    The publication date has no documented provenance.
  • Source transparency10/10
    1 source reference document publisher, URL, authority, retrieval, and supported fields.
  • Implementation specificity10/10
    Rewards source-backed components, data flow, quantified impact, and a specific outcome.
02

Traceability

Sources & provenance

Field coverage shows which facts each source supports. Dates are shown only when documented by the source.

  1. ServiceNow

    Copado shifts into a more proactive cybersecurity management strategy

    First-party
    https://www.servicenow.com/customers/copado.html
    Source type
    Vendor-published customer story
    Supports
    • Customer
    • Industry
    • Region
    • Company size
    • Business problem
    • Solution
    • Products
    • Solution components
    • Data flow
    • Integrations
    • Business outcome
    • Metrics
    • Architecture

Date evidence

  • Sitemap last modified Nov 10, 2026 · ServiceNow · Publisher metadata Publisher-reported modification timestamp; not a publication date.
    Open date source