Enterprise Knowledge Search · IT Operations Automation
Yingkang Life needed to move agents from demonstrations into reliable production for a health ecosystem serving more than 13,000 employees. It needed stable quality, scale, cost control, auditability, and clear permission boundaries so agents could participate safely in medical and organizational workflows.
Reported impact
The platform became a shared AI entry point for over 13,000 employees. In nearly three months, employees created 465 AI-native applications; the company estimates model-routing improvements can reduce model-call costs by 30.97%.
Yingkang Life built Xiaoying Agent OS on Alibaba Cloud's Agentic Cloud foundation, using AgentCore for agent execution and governance and AgentLoop for observation and optimization. The AI Gateway handles authentication and routing; Bailian provides multimodal foundation models; Supabase, APIs, and MCP connect business systems, data, and tools; and IAM establishes user-agent identity, least privilege, and revocable authorization. AgentCore supplies isolated sandboxes, multi-tenant workspaces, orchestration, and release gates, while AgentLoop traces tasks and feeds failures and successful runs into evaluation and review. Agents use data and capability maps to collaborate in approved applications, with human review, rollback, and audit trails. The platform is used as a shared employee AI entry point for office work, application creation, and coding.
Business information and tools connect through Supabase, APIs, and MCP; requests pass through the AI Gateway to models and agents running in AgentCore. AgentLoop records traces and evaluation results, while IAM constrains access and human approval gates changes before release.
AgentCore and AgentLoop form a feedback loop of use observation, evaluation and review, and iteration on new requirements (original: AgentCore × AgentLoop 形成“使用观测 → 评估复盘 → 新需求迭代”的反馈回路).
The employee is transformed from an AI user into an application co-creator (original: 员工从 AI 使用者转变为应用共创者).
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Scoring methodology
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Traceability
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Yingkang Life identifies itself as a healthcare ecosystem brand established by Haier Group and describes its operating footprint across China’s Bohai Rim, Yangtze River Delta, Greater Bay Area, and Chengdu–Chongqing regions.
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