From streamlining administrative processes and reducing wait times to personalizing interactions, generative artificial intelligence (generative AI) has the potential to transform public service delivery with tailored, purpose-built solutions that better meet the community’s needs.
Reported impact
GovTech plans to deepen its partnership with AWS to expand generative AI and AI/ML operations and best practices to more government agencies. By optimizing for cost efficiency, GovTech aims to facilitate fiscally responsible generative AI development among public sector organizations. “We're thrilled to partner with AWS to make generative AI more accessible and sustainable for our agencies.
From streamlining administrative processes and reducing wait times to personalizing interactions, generative artificial intelligence (generative AI) has the potential to transform public service delivery with tailored, purpose-built solutions that better meet the community’s needs. To build and deploy MAESTRO, GovTech worked with AWS, including the AWS Generative AI Innovation Center, a program that pairs organizations with AWS science and strategy experts with deep experience in AI/ML and generative AI techniques. Public sector organizations can now use MAESTRO, to create cost-efficient generative AI tools tailored to agency-specific use cases. Within 9 months of launch, MAESTRO was adopted by 20 public sector organizations, corresponding to over 45 project teams and over 300 data scientists and ML engineers across Singapore.
From streamlining administrative processes and reducing wait times to personalizing interactions, generative artificial intelligence (generative AI) has the potential to transform public service delivery with tailored, p
GovTech identified generative AI as a way to drive innovation, enhance public services, and improve lives within the community.
However, the high costs of operating LLMs at a government scale were key considerations for the organization.
Public sector organizations can now use MAESTRO, to create cost-efficient generative AI tools tailored to agency-specific use cases.
The Government Technology Agency (GovTech) is a statutory board of the Government of Singapore responsible for the delivery of digital services to the public.
To build and deploy MAESTRO, GovTech worked with AWS, including the AWS Generative AI Innovation Center, a program that pairs organizations with AWS science and strategy experts with deep experience in AI/ML and generati
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