Customer Service Automation · Enterprise Knowledge Search
Stringent regulation and outdated approaches to consumer lending have made it more difficult for many consumers across the UK to obtain loans. However, fintech organizations such as Oakbrook Finance are revolutionizing the lending sector, bringing more agile decision-making driven by advanced data science models and analytics.
Reported impact
Oakbrook now has a platform that is faster, scalable, more reliable, and secure, leading to considerable cost efficiencies and valuable new business use cases. Over the first three years, the company projects that they will realize cost savings of 14% through productivity gains and optimized compute.
Oakbrook built its Databricks implementation around Delta Lake, Unity Catalog, Databricks Data + AI Platform, BigQuery. Stringent regulation and outdated approaches to consumer lending have made it more difficult for many consumers across the UK to obtain loans. However, fintech organizations such as Oakbrook Finance are revolutionizing the lending sector, bringing more agile decision-making driven by advanced data science models and analytics. Delta Lake stores curated lakehouse tables with ACID guarantees for downstream analytics and machine learning. Unity Catalog applies centralized governance, lineage, auditing, and access control across shared data assets. Databricks Data + AI Platform provides the shared lakehouse environment for ingestion, engineering, analytics, and AI workflows in this deployment. BigQuery acts as a remote analytics source queried alongside Databricks data.
Source data and events are ingested through managed connectors, files, or streaming feeds into databricks, curated in Delta Lake tables, processed with Databricks compute and orchestration services, and exposed to downstream analytics and users. It connects with BigQuery.
Ed Ball, Head of Data, Security and Service Management at Oakbrook, summarized: “The lakehouse provides a great experience for our data engineers and data scientists, and by constant development of our data and analytics platform, we’ll con
Oakbrook’s products are designed with flexibility, simplicity and positive customer experiences in mind, and are underpinned by their proprietary loan application and decisioning platform, known as “O6K.” Customers can access the company’s
Over the first three years, the company projects that they will realize cost savings of 14% through productivity gains and optimized compute.
Projected cost savings over the first 3 years
Revenue increase forecast over the next 12 months from new top-up loans
The organization has in excess of 100,000 customers and has offered £1.1B in loans since launch.
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Companies House lists the registered office address as 'The Poynt North, 45 Wollaton Street, Nottingham, United Kingdom, NG1 5FW.'
GlobalDatabase says 'OAKBROOK FINANCE LIMITED currently employs 39 people' and notes a staff decrease versus the previous year; fewer than 250 employees maps to SMB.
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