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Databricks Healthcare United States

Premier

Customer Service Automation · Enterprise Knowledge Search

As one of the leading healthcare improvement companies in the U.S., Premier’s mission is to improve community health by enabling better, smarter, and faster healthcare for providers. Serving two out of every three U.S.

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30%+ Improvement in analytics project ad-hoc development in the advisory group
40% Improvement in developer productivity in one of the first migrated teams
Quality Enterprise, a benchmarking tool for measuring outcomes, improving costs, and transforming care, is used by more than 20,000 users.
~$1M Projected annual savings

Reported impact

Business outcome

Migrating to Databricks SQL has delivered tangible results for Premier, enabling faster insights, simpler operations, and measurable business impact. With Databricks, the company has modernized its data platform and delivered new capabilities to consultants, developers, and members to drive savings and improve patient care.

  • Compliance
  • Cost Reduction
  • Productivity Improvement

Solution

Premier built its Databricks implementation around Databricks SQL, Databricks Assistant, Databricks Genie, Power BI. As one of the leading healthcare improvement companies in the U.S., Premier’s mission is to improve community health by enabling better, smarter, and faster healthcare for providers. Serving two out of every three U.S. Databricks SQL serves governed analytics, dashboards, and ad hoc queries for business users and operational teams. Databricks Assistant helps practitioners accelerate code, query, and troubleshooting work inside the Databricks workspace. Databricks Genie lets business users ask natural-language questions over curated data. Power BI presents dashboards and reports to business users and planners. The solution also connects to Power BI, so teams can work from a shared governed environment instead of disconnected tools.

Data flow

Source data is ingested into databricks, curated in shared lakehouse tables, processed with Databricks compute and orchestration services, and served through analytics, semantic search, or model endpoints for downstream users and applications. It connects with Power BI.

Solution architecture

4 components · 1 layer
  1. Serving
    • Databricks SQL Serves governed analytics, dashboards, and ad hoc queries for business users and operational teams.
    • Databricks Assistant Helps practitioners accelerate code, query, and troubleshooting work inside the Databricks workspace.
    • Databricks Genie Lets business users ask natural-language questions over curated data.
    • Power BI Presents dashboards and reports to business users and planners.

Architecture clues

  • Databricks Assistant
  • Databricks Genie
  • Databricks SQL
  • Improvement in developer productivity in one of the first migrated teams
  • Power BI
  • serverless

Evidence from the source

30%+ Improvement in analytics project ad-hoc development in the advisory group
INsights, Premier’s platform that helps healthcare organizations accelerate AI-ready analytics, similarly required a strong foundation as it expanded to 77 health systems and supported more sophisticated queries and higher dashboard concurr
Looking ahead, Premier plans to migrate even more projects to Databricks SQL, building on the momentum of its early successes. Riddle notes, “Databricks has made complex tasks easier and has allowed us to create a modern foundation for scal
One of the biggest business impacts from migrating to Databricks SQL has been consultant productivity. Premier’s 500+ on-the-ground consultants now benefit from AI features integrated into Databricks, such as Genie Code and Databricks Assis
With Databricks SQL Serverless, Premier can scale efficiently and allocate compute by workload, as opposed to having to share compute across workloads. This flexibility improves both performance and cost efficiency by allowing the team to r
~$1M Projected annual savings
Transparency Evidence & methodology 100/100 reference value · 92% confidence · 2 sources

Review how this reference was scored and trace each normalized claim back to its documented source.

01

Scoring methodology

How scores are calculated

Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.

Customer reference value100/100
  • Problem clarity20/20
    Measures whether the customer's operational problem is specific enough to compare.
  • Implementation depth25/25
    Rewards named components, data flow, integrations, and architecture detail.
  • Outcome specificity20/20
    Measures whether the reported benefit is concrete rather than a generic claim.
  • Quantified impact25/25
    4 metrics describe measurable impact.
  • Deployment scale10/10
    Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence92%
  • Source authority20/25
    The main evidence is an official vendor-published customer story.
  • Claim traceability23/25
    11 of 12 key fields link to a named source.
  • Direct evidence20/20
    6 direct source quotes retained.
  • Date provenance10/10
    The publication date comes from the source page or publisher.
  • Source transparency9/10
    2 source references document publisher, URL, authority, retrieval, and supported fields.
  • Implementation specificity10/10
    Rewards source-backed components, data flow, quantified impact, and a specific outcome.
02

Traceability

Sources & provenance

Field coverage shows which facts each source supports. Dates are shown only when documented by the source.

  1. Databricks

    Premier customer story

    First-party
    https://www.databricks.com/customers/premier
    Source type
    Vendor-published customer story
    Published
    May 14, 2026
    Supports
    • Customer
    • Business problem
    • Solution
    • Products
    • Solution components
    • Data flow
    • Integrations
    • technical area
    • use case category
    • Business outcome
    • outcome category
    • Metrics
    • Architecture
    • evidence quotes
    • Publication date
  2. GlobalData

    Premier Inc Company Profile - Premier Inc Overview - GlobalData

    Independent secondary
    https://www.globaldata.com/company-profile/premier-inc/

    The company profile lists 'No of Employees' as 2,700.

    Source type
    Structured company profile
    Supports
    • Company size

Date evidence

  • Published on source page May 14, 2026 · Databricks · First-party
    Open date source
Not separately sourced Industry, Region. Treat these normalized attributes as lower-confidence until a dedicated source is added.

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