Use Case Intelligence Browse use cases
DB Databricks Software / SaaS United States

Workday

Enterprise Knowledge Search · Marketing Personalization

Workday needed a governed, AI-ready data foundation that could serve every line of business — from product telemetry and sales analytics to AI-driven marketing — and let technical and non-technical teams alike build agentic applications quickly at enterprise scale.

Read the original story Back to explorer
Agentic applications delivered across all business units
Every business unit launched sandbox workspaces in 6 months

Solution

Workday built a governed, AI-ready data foundation on Databricks and AWS that supports product telemetry, sales analytics, and AI-driven marketing applications across every line of business. Unity Catalog governs the foundation so both technical and non-technical teams can safely access trusted insights, and within six months every business unit had launched sandbox workspaces and begun delivering agentic applications. The Databricks + AWS partnership unlocks enterprise-wide innovation at speed and scale while keeping governance centralized.

Data flow

Workday's product telemetry, sales analytics, and other line-of-business data land on a governed Databricks foundation running on AWS. Unity Catalog governs the foundation so every business unit can stand up its own sandbox workspace and deliver agentic applications safely. In six months, every business unit had launched sandbox workspaces and begun delivering agentic applications on the same governed platform.

Solution architecture

2 components · 2 layers
  1. Compute
    • Databricks Data Intelligence Platform AI-ready data foundation supporting product telemetry, sales analytics, and AI-driven marketing applications across every line of business
  2. Governance
    • Unity Catalog Governs the foundation so technical and non-technical teams across business units can safely access trusted insights

Architecture clues

  • Databricks Data Intelligence Platform jointly with AWS
  • Governed sandbox workspaces per business unit
  • Runs on AWS

Evidence from the source

In just six months, every business unit launched sandbox workspaces and began delivering agentic applications
Workday empowers every line of business by building a governed, AI-ready data foundation on Databricks and Amazon Web Services.

Related

Similar use cases

See all like this
GC Google Cloud Sabre Software / SaaS · North America Travel buyers were stuck with a 30-year-old 'tyranny of the five boxes' search paradigm while content sat scattered across many sources, and travel sellers (e.g. airlines) were absorbing tens of millions of customer… $150M in annualized cost savings from cloud infrastructure modernization Customer Service AutomationEnterprise Knowledge Search Gemini · Google Maps Platform · Travel Impact Model API DB Databricks Skyscanner Software / SaaS · United Kingdom Skyscanner handles 35 million searches and tens of billions of events every day, so a healthy unified data ecosystem is essential for travel search at this scale — teams across many use cases need to share reliable data… 180 million flight-ranking predictions per day Marketing PersonalizationReal-time Analytics Databricks Data Intelligence Platform · Unity Catalog DB Databricks nCino Software / SaaS · United States nCino needed to combine 13 years of banking data and trillions in loan history into compliant, domain-driven banking AI while keeping sensitive financial information under tight control and avoiding generic models that… Enterprise Knowledge SearchSecurity and Compliance Databricks AI/BI Genie · Databricks Data Intelligence Platform · Unity Catalog