DXC Public Sector Rome, Italy Company newsroom

INAIL

Risk Management · Security and Compliance

As Italy's national agency for workplace health and safety, INAIL holds sensitive personal information and needed stronger defenses against growing phishing campaigns, sophisticated malware, and potential data breaches, along with more current threat intelligence and automated analysis.

11,000 nontechnical users
millions of specific URLs and domains

Reported impact

Business outcome

INAIL improved the effectiveness and timeliness of threat detection and response, increased automated sharing of threat data, avoided malware infection and work-disruption costs, and maintained service continuity during the COVID-19 period.

  • Cost Reduction
  • Productivity Improvement
  • Risk Reduction

Solution

INAIL worked with DXC to implement an automated cyber-threat intelligence and analysis platform centered on IOC ingestion, search, and machine-learning scoring. Upstream, open-source intelligence sources and multiple security intelligence engines feed threat data, email/domain/user lookups, and suspicious attachment evidence into leading security software and a search engine. MineMeld aggregates indicators of compromise from multiple sources and converts them into consistent configuration lists that INAIL's security workflow can redistribute to downstream security tools. For analysis, classifier systems and a machine learning model extract characteristics from domains and URLs to perform predictive reputation analysis and phishing detection at scale, including automated analysis on millions of URLs and domains. The solution is served through an external integration layer for technical users and a self-service malware analysis solution for 11,000 nontechnical users; the source does not name a separate storage product, so normalized threat data appears to be managed within the workflow while exchanges with other national security bodies are automated.

Data flow

Open-source intelligence sources and security intelligence engines supply IOC and reputation data to leading security software, the search engine, and MineMeld. The platform normalizes indicators, runs classifier systems and a machine learning model on domains and URLs, then redistributes vetted IOC lists to INAIL's security tools. Technical users access outputs through the external integration layer, while employees use the malware analysis interface for self-service attachment checks.

Solution architecture

7 components · 3 layers
  1. Compute
    • search engine Searches emails, domains, and users across security intelligence engines for real-time threat identification.
    • machine learning model Performs predictive reputation analysis using characteristics extracted from domains and URLs.
    • classifier systems Classify suspicious domains, including detecting phishing behavior.
  2. Serving
    • external integration layer Provides technical users with access to the threat-intelligence workflow and integrated outputs.
    • malware analysis solution Lets nontechnical users perform self-service analysis of suspicious email attachments.
  3. Orchestration
    • leading security software Collects cyber-threat information and integrates it into INAIL's security workflow.
    • MineMeld Compiles threat indicators from multiple sources into a consistent format for downstream security processing.

Architecture clues

  • DXC runs INAIL's security operations center and also supports its data center and cloud-managed applications.
  • MineMeld is used to aggregate indicators from multiple sources into configuration lists.
  • The solution has two delivery modes: an external integration layer for technical users and a malware analysis front end for 11,000 nontechnical users.
  • The source does not name a standalone storage platform; normalized IOC data appears to be managed inside the security workflow.
  • Threat information exchange with other national security organizations and institutions is automated.

Evidence from the source

"AI and machine learning technologies are then deployed to carry out automated security analysis on millions of specific URLs and domains scored as potential security threats."
"However, INAIL did not experience any service interruptions related to COVID-19."
"In the face of growing phishing attacks and highly sophisticated malware, INAIL is at the forefront of preventing data breaches."
"Information on IOCs is aggregated by generating configuration lists so the data can be processed by software such as MineMeld"
"Two versions of the solution have been released: an external integration layer for technical users, and an easy-to-use malware analysis solution provided to INAIL’s 11,000 nontechnical users"
"Using a machine learning model, INAIL performs predictive reputation analysis based on extraction of unique characteristics of domains and URLs."
"open-source intelligence sources are combined with leading security software to collect information on cyber threats and integrate the data into INAIL’s security workflow."
Transparency Evidence & methodology 75/100 reference value · 92% confidence · 1 source

Review how this reference was scored and trace each normalized claim back to its documented source.

01

Scoring methodology

How scores are calculated

Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.

Customer reference value75/100
  • Problem clarity20/20
    Measures whether the customer's operational problem is specific enough to compare.
  • Implementation depth25/25
    Rewards named components, data flow, integrations, and architecture detail.
  • Outcome specificity20/20
    Measures whether the reported benefit is concrete rather than a generic claim.
  • Quantified impact0/25
    0 metrics describe measurable impact.
  • Deployment scale10/10
    Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence92%
  • Source authority25/25
    The deployment is described by the adopting organization or a government source.
  • Claim traceability21/25
    10 of 12 key fields link to a named source.
  • Direct evidence20/20
    7 direct source quotes retained.
  • Date provenance10/10
    The publication date comes from the source page or publisher.
  • Source transparency8/10
    1 source reference document publisher, URL, authority, retrieval, and supported fields.
  • Implementation specificity8/10
    Rewards source-backed components, data flow, quantified impact, and a specific outcome.
02

Traceability

Sources & provenance

Field coverage shows which facts each source supports. Dates are shown only when documented by the source.

  1. INAIL

    INAIL customer story

    First-party
    https://dxc.com/insights/customer-stories/inail-shines-light-on-cyber-threats-with-automation-and-machine-learning-technology
    Source type
    Customer-published story
    Published
    Oct 1, 2026
    Supports
    • Customer
    • Business problem
    • Solution
    • Products
    • Solution components
    • Data flow
    • Integrations
    • technical area
    • use case category
    • Business outcome
    • outcome category
    • Metrics
    • Architecture
    • evidence quotes
    • Publication date

Date evidence

Not separately sourced Industry, Region, Company size. Treat these normalized attributes as lower-confidence until a dedicated source is added.