IT Operations Automation · Real-time Analytics · System Migration
The company needed to move away from legacy on-premise hardware and previous cloud environments that suffered from high maintenance costs, scalability bottlenecks during peak holiday remittance periods, and slow software delivery cycles.
Reported impact
Migrated 10+ core systems to Google Cloud; with near-zero branch downtime; Accelerated 2-year cloud transition into an 8-month rollout; Recorded 1.6M+ Gemini in Google Workspace.
The modernized architecture leverages managed serverless compute services to handle fluctuating transaction volumes dynamically. Mission-critical teller workflows and operations portals run on App Engine , while asynchronous transaction queues, background processing, and partner integration pipelines run on Cloud Run and Cloud Run functions . Container images and deployments are securely managed using Artifact Registry . Operational data and business insights flow through , orchestrated by Cloud Scheduler to generate automated performance reporting. Parallel to its infrastructure modernization, M Lhuillier deployed across its enterprise and launched the Gemini Champions program. Supported by Symph-led ‘AI in Workspace’ workshops, the initiative recorded over 1.6 million interactions across 1,400+ active unique users in its first 60 days, spanning 13 apps and 82 distinct action types.
stored or unified in BigQuery, and surfaced through Gemini, Cloud Run
Accelerated 2-year cloud transition into an 8-month rollout
Migrated 10+ core systems to Google Cloud
Recorded 1.6M+ Gemini in Google Workspace
interactions across 13 apps in 60 days
with near-zero branch downtime
Review how this reference was scored and trace each normalized claim back to its documented source.
Scoring methodology
Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.
Traceability
Field coverage shows which facts each source supports. Dates are shown only when documented by the source.
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