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Vivo

IT Operations Automation

Vivo needed to speed up and standardize Network Capacity Creation for transport and transmission networks, a stage that required engineers to order, model, and configure complex multilayer infrastructure by manually reviewing history and cross-referencing multiple information sources, which made delivery slow and error-prone.

Autonomy Level 4 in Network Creation, as defined by the TM Forum standard.
Projects that used be delivered in an average of 60 days, are now made in a standardized way, with more precision and in less than 1 week.

Reported impact

Business outcome

Vivo automated and standardized network-capacity creation, accelerating 5G rollout planning, reducing manual analysis and design effort, improving resilience and design quality, lowering commissioning and maintenance costs, and reaching TM Forum Autonomy Level 4 for network creation and planning in the transmission network.

  • Cost Reduction
  • Productivity Improvement
  • Risk Reduction
  • Scalability
  • Speed to Market

Solution

Vivo's Fractal Project is an in-house AI system for planning network expansion and creating transport-network capacity. It ingests geolocation context, site-density patterns, traffic-demand factors, existing hub and centroid locations, fiber distances, topology rules, IP-layer robustness requirements, and reuse opportunities from the network inventory and installed optical infrastructure. Fractal first applies DBSCAN to segment macro-regions with similar node density, then uses the Coral Reef Algorithm (CRA) to organize site clusters, preserve viable existing hubs, create new hubs only when thresholds are exceeded, and define capacity-bounded sub-polygons. Vivo's House of Cats (HOC) algorithm then builds logical adjacency graphs that minimize connections while preserving resilience constraints, and Dijkstra's algorithm selects efficient routes that balance new fiber builds with reuse of existing optical paths. The system serves engineers through intent-based, closed-loop automation that converts high-level requirements into network designs and actions.

Data flow

Fractal takes network node density, geolocation, traffic demand, existing hub locations, fiber-distance data, topology constraints, and current optical infrastructure context from Vivo's network environment. DBSCAN segments regions, CRA forms and optimizes clusters and hubs, HOC builds resilient adjacency graphs, and Dijkstra selects routes. The resulting intent-driven network design is delivered to engineering teams and used to automate creation and planning decisions.

Solution architecture

5 components · 2 layers
  1. Compute
    • DBSCAN Clusters geographic macro-regions by similar site density before advanced optimization is applied.
    • Coral Reef Algorithm (CRA) Organizes site clusters, reuses existing hubs where possible, creates new hubs only when thresholds are exceeded, and defines capacity-constrained sub-polygons.
    • House of Cats (HOC) Builds logical adjacencies between sites while enforcing hierarchy, topology, redundancy, and IP robustness constraints.
    • Dijkstra's algorithm Determines efficient fiber routes by balancing new builds with reuse of existing optical infrastructure.
  2. Orchestration
    • Fractal Project Vivo's central AI-driven automation system for planning network expansion and creating transport-network capacity.

Architecture clues

  • Applies to Creation and Planning processes of the Transmission Network and metro network design.
  • Closed-loop automation framework for network creation.
  • Designed to adapt across urban and rural areas based on geography and population density.
  • Fiber optic paths between sites are kept fully disjoint to improve resilience against failures or fiber cuts.
  • HOC enforces limits such as the maximum number of elements per loop or ring.
  • Intent-based management translates high-level objectives, requirements, and constraints into actions.

Evidence from the source

"CRA groups sites based on fiber distance to define sub-polygons, adhering to capacity constraints."
"Finally, Dijkstra's algorithm is employed to determine optimal paths, factoring in both the creation of new fiber optic networks and the reuse of existing optical infrastructure."
"Initially, traditional clustering algorithms like DBSCAN ... are employed to identify geographic macro-regions with similar site densities."
"Projects that used be delivered in an average of 60 days, are now made in a standardized way, with more precision and in less than 1 week."
"The HOC algorithm establishes logical adjacencies between sites while adhering to hierarchy, topology, and IP layer robustness requirements."
"Traditionally, this process involves numerous manual tasks, historical reviews, and the cross-referencing of multiple information sources — a time-consuming approach prone to human error."
"With this transformation, Vivo has effectively reached Autonomy Level 4 in Network Creation, as defined by the TM Forum standard."
Transparency Evidence & methodology 85/100 reference value · 94% confidence · 1 source

Review how this reference was scored and trace each normalized claim back to its documented source.

01

Scoring methodology

How scores are calculated

Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.

Customer reference value85/100
  • Problem clarity20/20
    Measures whether the customer's operational problem is specific enough to compare.
  • Implementation depth20/25
    Rewards named components, data flow, integrations, and architecture detail.
  • Outcome specificity20/20
    Measures whether the reported benefit is concrete rather than a generic claim.
  • Quantified impact15/25
    1 metric describe measurable impact.
  • Deployment scale10/10
    Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence94%
  • Source authority25/25
    The deployment is described by the adopting organization or a government source.
  • Claim traceability21/25
    10 of 12 key fields link to a named source.
  • Direct evidence20/20
    7 direct source quotes retained.
  • Date provenance10/10
    The publication date comes from the source page or publisher.
  • Source transparency8/10
    1 source reference document publisher, URL, authority, retrieval, and supported fields.
  • Implementation specificity10/10
    Rewards source-backed components, data flow, quantified impact, and a specific outcome.
02

Traceability

Sources & provenance

Field coverage shows which facts each source supports. Dates are shown only when documented by the source.

  1. Vivo

    Vivo customer story

    First-party
    https://www.telefonica.com/en/communication-room/blog/automating-network-capacity-creation-ai-vivos-fractal-project/
    Source type
    Customer-published story
    Published
    Mar 31, 2025
    Supports
    • Customer
    • Business problem
    • Solution
    • Products
    • Solution components
    • Data flow
    • Integrations
    • technical area
    • use case category
    • Business outcome
    • outcome category
    • Metrics
    • Architecture
    • evidence quotes
    • Publication date

Date evidence

  • Published on source page Mar 31, 2025 · Telefónica · First-party
    Open date source
Not separately sourced Industry, Region, Company size. Treat these normalized attributes as lower-confidence until a dedicated source is added.