MS Microsoft Healthcare Europe Sample

CityCare Health

Document Processing · Enterprise Knowledge Search

Help clinical operations teams find policy and patient service guidance faster.

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31% fewer escalations to specialist teams

Solution

Deployed a secured generative AI assistant over internal documents and workflow data.

Solution architecture

3 products mentioned

Architecture clues

Retrieval augmented generation
Role-based access controls

Evidence from the source

Synthetic sample record for dashboard development.

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