Document Processing · IT Operations Automation
The challenge: Managing and processing vast amounts of data
Reported impact
Through this Microsoft EAP, E.ON has already identified three essential use cases for Copilot: assisting with daily work tasks, transcribing and minuting Microsoft Teams meetings, and efficiently locating files, chats, and emails via the Microsoft 365 Copilot chat.
Germany’s energy transition is changing two fundamental aspects of the country’s energy supply. First, the shift away from conventional, centralized provision through large power plants and toward green electricity is making supply more volatile. And second, energy production is becoming more decentralized through the use of geographically dispersed micro-facilities. It’s up to energy providers such as E.ON to manage this complex grid and connect all its components logically and in real time. This ties up a great deal of the workforce, whose capacity is then unavailable for other tasks. That’s why E.ON is using artificial intelligence to make its employees’ lives easier. By increasing productivity and efficiency, Copilot for Microsoft 365 is helping to transform the energy market. The challenge: Managing and processing vast amounts of data
Copilot can search through all the data employees have access to in seconds to find the right answers.
Data drives the work of E.ON’s roughly 80,000 employees.
First, the shift away from conventional, centralized provision through large power plants and toward green electricity is making supply more volatile.
Germany’s energy transition is changing two fundamental aspects of the country’s energy supply.
In Germany, most of these are solar systems and wind turbines, but hydroelectric, geothermal, and biogas plants are also in place where they are the most efficient option.
Someone has to check and adjust the technical conditions for thousands of new power producers and come up with new supply strategies and more efficient processes—that’s a whole lot of extra work for companies such as E.ON
“The only way to ensure efficient and high-quality processing of all this data is with the help of artificial intelligence,” says Oliver Müller, Head of User Services – M365 at E.ON.
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Scoring methodology
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Traceability
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