Reported impact
Business outcome
The document intelligence feature facilitates automated data entry, processing, and reconciliation, resulting in a 50% improvement in productivity for users engaged in these tasks.
- Customer Experience
- Productivity Improvement
Solution
Recognizing the game-changing potential of AI within its industry, Fendahl was determined to pioneer its adoption and harness its advantages early. With user experience being a critical aspect of its offerings, Fendahl aimed to revolutionize the industry by making its products more intuitive. Fendahl International is a specialist provider of CTRM (commodity trading & risk management) software solutions. Founded in 2012 in London, UK, Fendahl is a rapidly growing software firm with a dedicated team of over 350 employees and offices in the United States, United Kingdom, UAE, Singapore, and India. The company’s CTRM software, Fusion, encompasses a range of functions such as trade capture and management, physical operations (logistics), financial settlement, risk management, decision support, and reporting tools.
Data flow
Content from enterprise documents and knowledge sources is ingested into Azure OpenAI Service, where it is indexed, enriched, or reasoned over before grounded answers are returned to employees through business applications.