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Vicki Holman explains the approach: “In terms of deployment, we just want to move really quickly. With the initial project team licenced, we had a couple of weeks to become experts ourselves!”
Reported impact
As the UK’s number one platform for private investors, Hargreaves Lansdown prioritises digital innovation as a source of competitive advantage and driving improvements in the customer experience. When it saw an opportunity to explore the potential of artificial intelligence and, in particular, Microsoft Copilot for Microsoft 365 , the business jumped at the chance.
Hargreaves Lansdown is the UK’s number one platform for private investors, employing over 2,000 people. They are trusted by more than 1.7 million clients who together invest over £120 billion. The business was keen to explore the potential of artificial intelligence and, especially, Microsoft Copilot for Microsoft 365. The response from users has been fantastic, with improved accessibility and significant productivity savings. As the UK’s number one platform for private investors, Hargreaves Lansdown prioritises digital innovation as a source of competitive advantage and driving improvements in the customer experience. When it saw an opportunity to explore the potential of artificial intelligence and, in particular, Microsoft Copilot for Microsoft 365 , the business jumped at the chance.
As the UK’s number one platform for private investors, Hargreaves Lansdown prioritises digital innovation as a source of competitive advantage and driving improvements in the customer experience.
Hargreaves Lansdown is the UK’s number one platform for private investors, employing over 2,000 people.
They are trusted by more than 1.7 million clients who together invest over £120 billion.
Vicki Holman, Collaboration Platform Owner at Hargreaves Lansdown, explains, “When I initially heard about Microsoft Copilot for Microsoft 365 , I thought, ‘This is a really exciting time.’ So as soon as I knew there was an option for us to apply to go on the early access programme, it was a no-brainer.
When it saw an opportunity to explore the potential of artificial intelligence and, in particular, Microsoft Copilot for Microsoft 365 , the business jumped at the chance.
“The first demo I saw was Microsoft Copilot for Microsoft 365 drafting a set of slides—a quite simple but quite professional-looking presentation.
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