Document Processing · IT Operations Automation
MAIRE is a leading technology and engineering group that develops and implements innovative solutions to enable energy transition. The company’s thousands of engineers help build large installations and are also burdened with paperwork and other bureaucratic tasks.
Reported impact
At the time of writing Copilot has not been rolled out to the entire company, but plans for expansion are underway. “We are now looking to scale up and starting to work with different partners.
MAIRE is a leading technology and engineering group that develops and implements innovative solutions to enable energy transition. The company’s thousands of engineers help build large installations and are also burdened with paperwork and other bureaucratic tasks. MAIRE decided to use Microsoft 365 Copilot to help automate and streamline routine and repetitive activities. In the first phase of adoption the organization was saving 800 working hours per month, and the saving has more than doubled since then and continues to grow. The team is also encouraging the widest possible uptake of the AI-powered app, using its 'Human in the Loop' portal, containing material related to Microsoft 365 Copilot and to its use cases.
Thanks to Microsoft 365 Copilot, MAIRE is already saving hundreds of working hours per month, as measured directly by the Microsoft Copilot Dashboard in Viva Insight.
MAIRE is a leading technology and engineering group that develops and implements innovative solutions to enable energy transition.
The company creates value in 45 countries and relies on more than 8,000 employees, supported by over 20,000 people engaged in its projects worldwide.
The company’s thousands of engineers help build large installations and are also burdened with paperwork and other bureaucratic tasks.
“The adoption process in this first phase has followed this strategy: firstly, we have created a digital channel inside our largest EPC project with Microsoft Teams where our people working in the project can express their needs and the challenges they face, and a team of AI experts can provide the prompt and how to best use Copilot to fulfill those challenges.
“We are a group of highly skilled professionals, and the more time they spend using their creativity to build huge plants around the world, the less they waste on repetitive bureaucratic tasks, the lower their carbon footprint – and the quicker we’ll do our part in the green energy transition.”
“We were already aware that Microsoft 365 Copilot might be a good candidate to take the burden on a whole range of routine tasks in the company.
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