Document Processing
Repsol found that everyday knowledge-work tasks such as summarizing content, pulling key information, and managing emails were consuming time that employees could otherwise spend on higher-value strategic work, so it wanted to improve productivity and work quality with new AI-enabled ways of working.
Reported impact
Repsol reported measurable productivity and quality gains from the pilot, along with stronger employee adoption, improved confidence and creativity, and a planned expansion from the pilot to enterprise-wide deployment.
Repsol worked with Accenture, Microsoft, and Avanade to deploy Microsoft 365 Copilot across the organization through an early access program and validate the rollout with a 550-person pilot. The implementation focused on day-to-day information work rather than a standalone AI app: employees record meetings, then use Microsoft 365 Copilot to extract tasks, deadlines, and responsibilities from that meeting content. Users continue the workflow in Word, where prompts turn notes into structured summaries, and then generate presentation drafts in PowerPoint. Finance teams also use Copilot to analyze RFP responses and create RFP content from scratch. The source does not describe a separate storage or model-hosting layer; artifacts remain embedded in Microsoft 365 work products such as meeting notes, summaries, presentations, emails, and RFP documents, with training, support, incident handling, and change management wrapped around the deployment.
Employees capture meeting content and other work materials such as emails and RFP responses, then Microsoft 365 Copilot extracts key tasks, deadlines, and responsibilities. Those outputs are refined in Word into summaries and turned into PowerPoint drafts, while finance teams use the same Copilot-assisted workflow to analyze incoming RFP responses or generate new proposal content.
"After four months of experimentation, pilot testing, and analysis... the average employee was saving 121 minutes per week."
"Before the transformation, Repsol recognized that everyday tasks like summarizing content, pulling key information, and managing emails took up time that could be better used on more strategic work."
"Looking ahead, Repsol is set to expand Copilot to all 25,000 employees, starting with an initial phase involving 3,000 users."
"Now, thanks to generative AI, employees can record meetings and ask Copilot to pull out key tasks, deadlines, and responsibilities."
"Repsol's AI-driven workflows boosted output quality by 16.2%"
"Then, with just a few prompts in Word, they can transform those notes into a clear summary and then draft a PowerPoint presentation."
"When the chance to join the Copilot for Microsoft 365 early access program came along, Repsol jumped at the opportunity."
"teams in finance can better analyze responses to Request for Proposals (RFPs) or even create them from scratch."
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