MongoDB Software / SaaS Portugal

SIDIS

Marketing Personalization · Real-time Analytics

SIDIS needed a data platform that could unify structured and unstructured data from hundreds of sources, support hybrid cloud and on-premises deployments for regulated customers, and keep pace with transaction growth from 1 million daily events across 20 sources to 80 million daily events across more than 500 sources.

A key report expanded from around 8,000 accounts to 18 million accounts and is now available in seconds instead of monthly.
SIDIS grew from managing around 1 million daily transactions from 20 sources to 80 million daily transactions from over 500 sources.
The bank can now access and utilize 180 different data sources.
The bank can now send up to 30 million personalized emails each month.

Reported impact

Business outcome

SIDIS enabled a major Latin American bank to access 180 data sources, build more than 1,200 indicators, send up to 30 million personalized emails per month, and turn reports that once took days into real-time insight delivered in seconds.

  • Productivity Improvement
  • Revenue Growth
  • Scalability

Solution

SIDIS uses MongoDB as the core data platform behind a universal data management service that ingests and enriches structured and unstructured enterprise data for banks, retailers, and other large clients. The company runs a hybrid model with MongoDB Atlas for cloud deployments and MongoDB Advanced Enterprise for on-premises environments where regulation requires data to stay in country or inside customer infrastructure. Data from hundreds of sources and legacy banking systems is centralized in MongoDB, where SIDIS cross-references it with statistical models, AI-enhanced metrics, and generative AI explanations before exposing results to dashboards, campaigns, and operational users. MongoDB's flexible document model lets SIDIS adapt schemas for each client without major rework, and elastic scaling handles sharp end-of-month transaction spikes while supporting mixed topologies across SIDIS cloud, customer cloud, and on-prem estates.

Data flow

Structured and unstructured data from legacy banking systems and hundreds of other sources is centralized in MongoDB, enriched with statistical and AI-generated indicators, and then delivered to reporting, campaign, and decision-support workflows in real time across cloud and on-prem deployments.

Solution architecture

2 components · 1 layer
  1. Storage
    • MongoDB Atlas Powers SIDIS cloud deployments that centralize client data and analytics workloads.
    • MongoDB Advanced Enterprise Supports on-premises deployments for clients whose compliance rules require local data residency and control.

Architecture clues

  • Different customers can run on Atlas or on-premises depending on country-level compliance needs.
  • MongoDB supports a hybrid structure spanning SIDIS cloud, customer cloud, and on-premises systems.
  • SIDIS uses AI-powered metrics and a generative AI model that translates dashboards and tables into natural-language explanations.
  • The platform handles seasonal end-of-month peaks common in banking workloads.

Evidence from the source

"MongoDB enabled us to implement that hybrid structure very quickly while ensuring data security and encryption."
"The bank can now send up to 30 million personalized emails each month to its customer base."
"We were managing around 1 million daily transactions from just 20 sources, compared to 80 million daily transactions from over 500 sources now."
"With SIDIS and MongoDB, the bank can now access and utilize 180 different data sources and has developed more than 1,200 indicators."
Transparency Evidence & methodology 90/100 reference value · 89% confidence · 1 source

Review how this reference was scored and trace each normalized claim back to its documented source.

01

Scoring methodology

How scores are calculated

Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.

Customer reference value90/100
  • Problem clarity20/20
    Measures whether the customer's operational problem is specific enough to compare.
  • Implementation depth25/25
    Rewards named components, data flow, integrations, and architecture detail.
  • Outcome specificity20/20
    Measures whether the reported benefit is concrete rather than a generic claim.
  • Quantified impact15/25
    1 metric describe measurable impact.
  • Deployment scale10/10
    Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence89%
  • Source authority20/25
    The main evidence is an official vendor-published customer story.
  • Claim traceability21/25
    10 of 12 key fields link to a named source.
  • Direct evidence20/20
    4 direct source quotes retained.
  • Date provenance10/10
    The publication date comes from the source page or publisher.
  • Source transparency8/10
    1 source reference document publisher, URL, authority, retrieval, and supported fields.
  • Implementation specificity10/10
    Rewards source-backed components, data flow, quantified impact, and a specific outcome.
02

Traceability

Sources & provenance

Field coverage shows which facts each source supports. Dates are shown only when documented by the source.

  1. MongoDB

    SIDIS customer story

    First-party
    https://www.mongodb.com/solutions/customer-case-studies/sidis
    Source type
    Vendor-published customer story
    Published
    Jun 17, 2025
    Supports
    • Customer
    • Business problem
    • Solution
    • Products
    • Solution components
    • Data flow
    • Integrations
    • technical area
    • use case category
    • Business outcome
    • outcome category
    • Metrics
    • Architecture
    • evidence quotes
    • Publication date

Date evidence

  • Published on source page Jun 17, 2025 · MongoDB · First-party
    Open date source
Not separately sourced Industry, Region, Company size. Treat these normalized attributes as lower-confidence until a dedicated source is added.