OpenAI Commercial and Professional Services North America

Chatham Financial

Application Refactoring · Enterprise Knowledge Search · Risk Management

Chatham needed to reduce the routine execution work around capital-markets advisory, trade validation, and internal software delivery while keeping accuracy, auditability, and human judgment central to the workflow.

Client-facing AI work spans Chatham Onyx and Process Zero
Employees build applications with GPT‑5.6 Terra by default and GPT‑5.6 Sol as an option
Trade validation reduced from 30 minutes to under 4 minutes

Reported impact

Business outcome

Chatham cut a key validation workflow from 30 minutes to under four, broadened the number of client and employee applications teams can build, and created more capacity for advisors to focus on interpretation and client needs instead of routine assembly work.

  • Productivity Improvement
  • Risk Reduction
  • Speed to Market

Solution

Chatham uses Codex and GPT-5.6 to turn capital-markets expertise into applications, AI features, and workflow redesign rather than isolated productivity wins. Through its Process Zero consulting model, the firm starts from the desired outcome, defines the minimum inputs and evidence needed, and decides where AI-built tools can take over routine comparison and organization steps while professionals keep judgment-intensive work. One early result is a trade-validation application built with Codex that gathers supporting evidence, compares key transaction terms, flags discrepancies, and is being measured against expert reviewers before wider automation. Chatham also built an internal app platform called Chatham Vibes, while Chatham Onyx uses Codex and multiple GPT-5.6 and GPT-4.1 variants to build, test, and power connected client-facing experiences such as ChatFIN. Together, these systems give advisors faster access to evidence and insight while preserving traceability and oversight.

Data flow

Trade data, transaction evidence, portfolio information, and internal workflow requirements are fed into Codex-built applications and GPT-powered features. Outputs are compared against expert reviewers or surfaced inside Onyx, where advisors interpret results and approve what reaches clients.

Solution architecture

6 components · 3 layers
  1. Compute
    • GPT-5.6 Powers AI features and complex tasks where Chatham needs maximum accuracy and value.
  2. Serving
    • Chatham Vibes Lets employees create applications tailored to internal and client workflows.
    • Chatham Onyx Provides the connected client environment for assets, debt, and derivatives with governed AI access.
    • ChatFIN Summarizes historical market patterns and links users to legal and portfolio documents inside Onyx.
  3. Orchestration
    • Codex Builds internal and client-facing tools and helps plan, test, document, and review software.
    • Process Zero Redesigns workflows around desired outcomes and the right balance of AI and human judgment.

Architecture clues

  • Chatham Vibes lets employees create tailored applications with configurable model choices
  • Onyx routes tasks to different GPT-5.6 and GPT-4.1 variants based on accuracy and cost needs
  • Process Zero starts by defining minimum required inputs and evidence
  • Trade-validation application is benchmarked against experienced reviewers before more automation

Evidence from the source

"ChatFIN ... helps users understand their portfolios, and locates and links to legal documents"
"Chatham uses Codex across the Onyx development lifecycle"
"Employees have also become builders through Chatham Vibes"
"cutting trade validation from 30 minutes to under 4"
Transparency Evidence & methodology 90/100 reference value · 89% confidence · 1 source

Review how this reference was scored and trace each normalized claim back to its documented source.

01

Scoring methodology

How scores are calculated

Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.

Customer reference value90/100
  • Problem clarity20/20
    Measures whether the customer's operational problem is specific enough to compare.
  • Implementation depth25/25
    Rewards named components, data flow, integrations, and architecture detail.
  • Outcome specificity20/20
    Measures whether the reported benefit is concrete rather than a generic claim.
  • Quantified impact15/25
    1 metric describe measurable impact.
  • Deployment scale10/10
    Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence89%
  • Source authority20/25
    The main evidence is an official vendor-published customer story.
  • Claim traceability21/25
    10 of 12 key fields link to a named source.
  • Direct evidence20/20
    4 direct source quotes retained.
  • Date provenance10/10
    The publication date comes from the source page or publisher.
  • Source transparency8/10
    1 source reference document publisher, URL, authority, retrieval, and supported fields.
  • Implementation specificity10/10
    Rewards source-backed components, data flow, quantified impact, and a specific outcome.
02

Traceability

Sources & provenance

Field coverage shows which facts each source supports. Dates are shown only when documented by the source.

  1. OpenAI

    Chatham Financial customer story

    First-party
    https://openai.com/index/chatham-financial/
    Source type
    Vendor-published customer story
    Published
    May 6, 2026
    Supports
    • Customer
    • Business problem
    • Solution
    • Products
    • Solution components
    • Data flow
    • Integrations
    • technical area
    • use case category
    • Business outcome
    • outcome category
    • Metrics
    • Architecture
    • evidence quotes
    • Publication date

Date evidence

  • Published on source page May 6, 2026 · OpenAI · First-party
    Open date source
Not separately sourced Industry, Region, Company size. Treat these normalized attributes as lower-confidence until a dedicated source is added.