Document Processing · Enterprise Knowledge Search
MEO's legal analysts had to handle a steady stream of regulatory requests that required cross-referencing corporate legal records and manually processing large volumes of legal documents, consuming significant time and effort for compliance work.
Reported impact
The assistant helps MEO reduce the hours and effort required for compliance work, respond to regulatory requests with greater speed and efficiency, generate executive-ready summaries, and free legal analysts to focus on more complex work.
DXC and MEO built a proof-of-concept AI assistant with ChatGPT capabilities to support regulatory compliance work for MEO's legal team. The implementation centers on a controlled, private document repository that holds legal documents and acts as the governed source for answers, helping preserve confidentiality. Legal analysts interact with the assistant through conversational prompts, and the system automatically sources relevant information from the document set, structures it into a standardized response format, and produces summaries and next-step guidance. During development, MEO's legal analysts provided recurring feedback on responses to improve accuracy and usefulness, creating a human-in-the-loop tuning process. The assistant serves both frontline analysts, who use it to answer regulatory requests faster, and MEO's executive board, which receives regulatory response summaries for quicker decision-making.
MEO's legal documents are kept in a controlled, private document repository. Legal analysts submit conversational prompts to the AI assistant, which uses ChatGPT capabilities to source relevant information from those documents, format responses in a standardized way, and return summaries, insights, and recommended next steps to analysts and the executive board.
"DXC developed an AI assistant with ChatGPT capabilities."
"During development, MEO’s legal analysts provided regular feedback on the AI assistant’s responses to improve its effectiveness and accuracy."
"It's a tool that allows us to free up resources and speed up the work carried out by our team of legal analysts."
"The generative AI solution, first created as a proof-of-concept, simplifies the process of regulatory compliance by automatically sourcing regulatory response information from legal documents into a standardized format."
"Using a controlled, private document repository, the tool ensures maximum data security and confidentiality."
"Using conversational prompts, legal analysts can quickly get the data they need to respond to regulatory requests with greater speed and efficiency."
Review how this reference was scored and trace each normalized claim back to its documented source.
Scoring methodology
Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.
Traceability
Field coverage shows which facts each source supports. Dates are shown only when documented by the source.
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