Document Processing · IT Operations Automation
AtlantiCare wanted to reduce clinician documentation burden and improve emergency department workflows without disrupting care delivery, so it needed a clinical documentation solution tightly integrated with emergency medicine processes and the EHR.
Reported impact
AtlantiCare reduced physician documentation time, lowered nursing EHR effort, and drove strong workflow adoption in the emergency department, improving both clinician efficiency and day-to-day quality of life for care teams and patients.
AtlantiCare worked with Oracle Health to redesign emergency department workflows around Oracle Health AI Agents, Oracle Health Emergency Medicine, ED LaunchPoint, and Oracle Health Foundation EHR. Oracle first performed a workflow and documentation assessment, then used a design-build-test-educate method to optimize physician processes and introduce AI note creation inside the emergency medicine environment. Voice- and workflow-driven documentation capabilities now draft notes directly within the EHR, while chart-review views help clinicians and nurses retrieve patient information more efficiently during ED care. Because the implementation was grounded in workflow analysis instead of a standalone transcription tool, AtlantiCare could align the AI documentation layer with emergency medicine processes, chart review, and team adoption across providers and nurses. The result is an AI-enabled ED workflow that shortens documentation time while improving usability and staff acceptance.
Patient encounters in the emergency department flow through Oracle Health Emergency Medicine and Oracle Health Foundation EHR, where Oracle Health AI Agents draft documentation and ED LaunchPoint supports workflow changes; chart-review views in the EHR then surface patient information for clinicians and nurses with less active time and manual navigation.
By April 2026, 99% of physician notes were created using the new documentation workflows.
Following implementation, physician documentation time per patient decreased by 37%, dropping from 5 minutes and 36 seconds to 3 minutes and 18 seconds.
Oracle Health worked with AtlantiCare to optimize physician workflows and documentation while implementing Oracle Health AI Agents and ED LaunchPoint.
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