Document Processing · IT Operations Automation
Milton Keynes University Hospital needed to reduce clinician burnout and administrative overload caused by slow, manual documentation and EHR work that pulled clinicians away from direct patient care.
Reported impact
Milton Keynes University Hospital gave clinicians more time for patient care, reduced administrative load, and established a foundation for wider rollout of AI-assisted documentation across more hospital users and workflows.
Milton Keynes University Hospital piloted Oracle Health AI Agents on top of its Oracle Health Foundation EHR to automate note creation from patient-clinician conversations. The voice-enabled AI agent captures the consultation, drafts clinical notes inside the EHR, and contributes to a single unified patient record so clinicians can spend more time face to face with patients and less time finishing notes later. The rollout targeted outpatient departments and the Same Day Emergency Care unit first, and it was delivered in eight weeks, with early configuration work focused on enabling the features for UK use. Because the pilot is built directly into the existing EHR foundation, the hospital can expand it toward orders, desktop workflows, and other user groups without redesigning the whole clinical system. The result is a practical documentation-automation layer aimed at reducing cognitive load while improving care coordination through a single source of truth.
Patient-clinician conversations are captured by Oracle Health AI Agents, turned into draft notes within Oracle Health Foundation EHR, and stored in a unified patient record that clinicians use across outpatient and same-day emergency workflows.
Built on the foundation of the existing Oracle Health Foundation EHR, the voice-enabled, AI-powered solution works by capturing patient-clinician conversations.
The AI agent then automatically drafts clinical notes directly within the EHR system.
This cutting-edge technology was deployed in a mere eight weeks.
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