Data Lake / Data Warehouse Modernization · Enterprise Knowledge Search
CareQuest needed to turn fragmented oral, medical, and social datasets into a secure self-service platform so researchers, policymakers, and internal teams could get timely insights without overwhelming a small central analytics group.
Reported impact
CareQuest moved from manual, capacity-constrained insight delivery to a governed self-service model that drove 5x user growth, 10x more research output, faster press and policy responses, and broader collaboration across the oral-health ecosystem.
CareQuest and PwC rebuilt a data program centered on a small analytics team into a governed, AI-enabled health data platform. Using Microsoft Azure as the foundation, the team created the Health Data Exchange to connect oral, medical, and social data in one trusted environment, standardize access controls, and make self-service analytics available to internal teams and external stakeholders. PwC also helped shift the operating model to a center of excellence responsible for governance, security, platform operations, and data science. On top of the platform, OpenAI-powered tools expanded access: AI Research Explorer lets users query CareQuest’s published research archive in natural language with links back to source papers, and AI Data Explorer lets users interrogate underlying datasets without waiting on the central analytics team. The architecture pairs AI interfaces with cost monitoring, thresholds, and alerts so the Exchange can scale responsibly.
Oral, medical, and social datasets are loaded into the Health Data Exchange on Azure, standardized, and governed for secure self-service use. OpenAI-powered AI Research Explorer queries the published research archive with links back to source papers, while AI Data Explorer lets users interrogate underlying datasets and deliver insights to philanthropy, policy, communications, researchers, and partner organizations.
AI Data Explorer lets users interrogate underlying data sets to perform data analysis independently.
AI Research Explorer allows users to query CareQuest’s deep archive of published research in natural language and rapidly obtain synthesized insights with direct links to original source papers.
In the first few weeks, the platform handled more than 1,500 queries across multiple internal functions and teams.
PwC helped CareQuest engineer a trusted, AI-enabled platform that turned fragmented data into a strategic asset—delivering the required insights at the right time—with only incremental operating costs.
What once took days of manual processing and capacity delays now takes minutes with AI-enabled self-service.
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Scoring methodology
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Traceability
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The quick fields list Num. employees as 129 and Most recent tax filings as 2024-12-01.
The IRS-derived summary lists Fiscal Year Ending Dec. 2024 and states that Form 990 data is from the IRS.
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