Global Consulting · pwc.com
PwC
16 verified customer use cases (100% with quantified ROI · Avg Value Score 94.8 · 100% with mapped architecture components).
- Verified stories
- 16
- Quantified ROI
- 100%
- Avg value score
- 94.8
- Industries served
- 11
- Distinct products
- 68
Architecture Stack Signature
6-Layer Production Component Breakdown
Power BI 3 AI Data Explorer 1 AI Research Explorer 1
Microsoft Azure 3 AI-driven quoting tool 1 Amazon Web Services (AWS) 1
Agentforce 1 Agentforce Revenue Management 1 Copilot Studio 1
Adobe Real-Time CDP 1 Data 360 (Data Cloud) 1 Dataverse 1
AI-driven sensors 1 AI-enabled data management layer 1 IoT thermal sensors 1
AI governance framework 1 Responsible AI framework 1 Work Opportunity Tax Credit (WOTC) tool 1
Product & Model Ecosystem
Most Deployed Products & Co-occurring Pairs
Top named products & AI models
Microsoft Azure 4 Power BI 3 AI Data Explorer 1 AI Research Explorer 1 AI agents 1 AI governance framework 1 AI-driven quoting tool 1 AI-driven sensors 1
Adoption Footprint
Sector, Region & Organization Scale
Top adopting industries
Geographic footprint
- North America 9 (56%)
- Global / Multi-region 6 (38%)
Organization scale
- Enterprise 12 (75%)
- SMB 2 (13%)
- Mid-market 1 (6%)
Verified Business Impact
Outcome Categories & Customer ROI Proof
Primary outcome drivers
Sample verified customer metrics
- “10X increase in the research output with only incremental increases in operating cost” CareQuest Institute for Oral Health · PwC →
- “5X increase in the number of users in just the first two months” CareQuest Institute for Oral Health · PwC →
- “90%+ reduction in response time for press inquiries—from days to hours” CareQuest Institute for Oral Health · PwC →
PwC Sample Oct 9, 2026 PepsiCo PepsiCo’s Global Sustainability Office had to coordinate hundreds of processes and data sources, but forecasting and planning still took weeks and stakeholders needed faster, more consistent sustainability insight. 17 agentic loops designed across core process areas AI-enabled data management layer · agentic loops · governance framework PwC Sample Aug 31, 2026 Seattle Mariners The Mariners wanted to grow fan engagement and ticket sales, but their marketing still relied on six broad segments, annual survey responses from about 50,000 fans, and disconnected CRM, ticketing, and engagement… 1.15 million fans tracked across disparate data sources Anthropic · Mariners Intelligence · Microsoft Azure PwC Sample Archived · Jun 14, 2026 Lincoln Park Zoo Lincoln Park Zoo needed a better way to show animals that are sometimes off exhibit to visitors while also replacing manual, siloed marketing reporting with a clearer view of performance and ROI. 10 data sources integrated Power BI · PwC Smart Venues · machine learning model PwC Sample Jun 5, 2026 CareQuest Institute for Oral Health CareQuest needed to turn fragmented oral, medical, and social datasets into a secure self-service platform so researchers, policymakers, and internal teams could get timely insights without overwhelming a small central… 10X increase in the research output with only incremental increases in operating cost AI Data Explorer · AI Research Explorer · Health Data Exchange PwC Sample Archived · Apr 17, 2026 Syracuse University Syracuse University needed to turn campus connectivity and occupancy data into actionable decisions about space utilization, operating costs, and student experience without defaulting to new construction or more manual… 10+ disparate data sources unified into a single model Copilot AI · IoT thermal sensors · Microsoft Azure PwC Sample Archived · Apr 12, 2026 Rush University System for Health Rush needed to make patient access less fragmented across calls, messages, and web channels while reducing the heavy administrative burden on clinicians and staff handling routine requests. 15% drop in patient calls for routine requests AI agents · AI governance framework · Data 360 (Data Cloud) PwC Sample Archived · Mar 4, 2026 SHRM SHRM needed to replace a fragmented, transactional member experience with a connected digital platform that could personalize journeys, modernize commerce, and support growth for a global membership base. 43% faster page load times Adobe Commerce · Adobe Experience Manager · Adobe Real-Time CDP PwC Sample Archived · Mar 3, 2026 Trimble Trimble wanted to shift from fragmented product sales to a subscription-led SaaS operating model, but disconnected CRM and ERP systems, dozens of product catalogs and uneven go-to-market execution made it difficult to… $1.4B+ in recurring revenue AI-driven quoting tool · Agentforce Revenue Management · Salesforce PwC Sample Archived · Jan 29, 2026 Chipotle Chipotle needed to replace a slow, disconnected recruiting stack so it could handle seasonal surges, reduce candidate drop-off, and support plans to grow from roughly 3,500 to 7,000 restaurants globally. 18 system integrations connecting Workday to Paradox, job boards, and analytics platforms Ava Cado · Paradox · Work Opportunity Tax Credit (WOTC) tool PwC Sample Archived · Jan 29, 2026 Lucid Lucid needed finance to move beyond retrospective reporting and become a faster, data-driven decision partner that could support growth with better forecasting, scenario planning, and capital visibility. 10 weeks to prototype and deploy AI finance use cases AI-enabled executive concierge · AI-enabled forecasting and reporting tools · Amazon Web Services (AWS) PwC Sample Archived · Jan 17, 2026 PwC PwC needed to deploy generative AI across a global network in a way that improved everyday productivity while preserving local compliance, strong governance, and enterprise security. 1M+ hours of capacity created during the month of April 2026 Copilot Studio · Microsoft 365 · Microsoft Copilot PwC Sample Archived · Jul 22, 2025 unknown An industry-leading healthcare organization had oncology information scattered across siloed records and unstructured notes, which slowed analytics, clinical-trial matching, treatment comparisons and risk detection for… $50M+ in new value potential Google Cloud · Google Cloud Looker · Google Cloud Vertex AI PwC Sample Archived · May 22, 2025 Wyndham Hotels & Resorts Wyndham needed to support franchise owners and guests faster and at lower cost while its brand-standards and service processes still relied on slow manual reviews, training, and escalation across a sprawling global… 28% of incoming calls handled by AI agents, easing the load on staff and lowering costs Agentforce · Responsible AI framework · Salesforce Experience Cloud PwC Sample Archived · Apr 14, 2025 Southwest Airlines Southwest Airlines needed to modernize a legacy crew attendance and leave system whose undocumented logic and aging stack made maintenance, planning, and future change slow and risky. 200+ hours saved across engineering, technology and business specialists during the planning and design project… AI-generated user stories · GenAI capabilities · Microsoft Azure PwC Sample Archived · Feb 28, 2025 Happy Health Happy Health needed to turn a clinical-grade smart-ring concept into a manufacturable medical device while refining its sensing stack, validating its algorithms, and overcoming pandemic-era production constraints. $60 million of additional venture-backed funding AI-driven sensors · Happy Ring · back-end algorithm PwC Sample Archived · May 20, 2024 Mustang Machinery Company Ltd. Mustang Machinery needed to serve growing heavy-equipment demand during a labor shortage by standardizing maintenance work, preserving expert knowledge, and giving technicians faster guidance on the shop floor. 100+ technicians using the solution across a network of multiple production sites Dataverse · Microsoft Power Platform · Power BI