Automotive

2 customer use cases, newest first.

Top use cases: IT Operations Automation · 2 Customer Service Automation · 1 Enterprise Knowledge Search · 1 System Migration · 1 Filter further →

Showing 1–2 of 2 use cases

MS Microsoft Jan 13, 2026 Hertz Automotive · Global Hertz needed to modernize hundreds of legacy processes—employee shift planning, roadside-assistance lookups across vehicle manuals on SharePoint, and payroll updates—to improve responsiveness for 26,000+ employees… 11,000+ rental locations in 160 countries Customer Service AutomationEnterprise Knowledge Search Dataverse · Microsoft Copilot Studio · Microsoft Power Platform MS Microsoft Nov 18, 2025 Ford Motor Company Automotive · Global Ford's nearly 170,000 employees worked across multiple fragmented collaboration platforms—developers in one tool, business teams in another, meetings in a third—creating communication silos, slowing productivity, and… Nearly 170,000 employees unified on Microsoft Teams IT Operations AutomationSystem Migration Microsoft 365 · Microsoft Teams · Microsoft Teams Premium