Software / SaaS
16 customer use cases, newest first.
OA OpenAI Sample Oct 10, 2026 Booking.com Booking.com needed a better way to understand traveler intent during early trip discovery, because rule-based search and hundreds of fixed filters worked only when customers already knew what they wanted and did not… Booking.com data covers the last 20 years AI Trip Planner · GPT models · GPT-4o mini OA OpenAI Sample Oct 9, 2026 Asana Asana needed to cut the cost and latency of its StackAI browser agent so it could offer customers more capable models for browser-driven workflows without unsustainable operating expense. $0.47 average estimated model cost with the optimized GPT-6.1 Sol workflow Codex · Command · GPT-6 Astra OA OpenAI Sample Oct 9, 2026 Sophos Sophos needed to investigate and respond to a growing volume of cyber threats faster, while scaling its expertise across every protected customer without matching growth in scarce analyst headcount. 52% of MDR cases resolved end-to-end by AI OpenAI Daybreak · OpenAI models · Sophos Fusion OA OpenAI Sample May 29, 2026 Braintrust Braintrust wanted to respond to customer feature requests faster and run more engineering experiments, but slower coding tools and backlog-driven workflows made it costly to turn feedback into working prototypes in real… 50% of the Braintrust team moved to Codex in one month Codex · GPT-5.5 OA OpenAI Sample Aug 21, 2025 Blue J Blue J needed to help tax professionals answer complex questions in a regulated domain where research traditionally requires hours, days, or weeks of reading across statutes, rulings, case law, and commentary, and even… 2.7 hours saved per user weekly GPT-4.1 · Retrieval-Augmented Generation (RAG) system MS Microsoft Sample May 19, 2025 Accenture Accenture's enterprise clients wanted to move past generative AI proofs of concept to production-grade, scalable, compliant applications, but ad hoc development stitched together a dozen tools and could not answer how… 16+ solutions in full production Azure AI Content Safety · Azure AI Foundry · Azure AI Search OR Oracle Sample Nomura Research Institute (NRI) Nomura Research Institute, a leading Japanese systems-integration and consulting firm, needed a way for its consultants and developers to build internal and customer-facing data applications quickly without long,… 11+ applications built on Oracle APEX OCI Kubernetes Engine · Oracle APEX · Oracle Database DB Databricks Sample Skyscanner Skyscanner handles 35 million searches and tens of billions of events every day, so a healthy unified data ecosystem is essential for travel search at this scale — teams across many use cases need to share reliable data… 180 million flight-ranking predictions per day Databricks Data Intelligence Platform · Unity Catalog DB Databricks Sample Workday Workday needed a governed, AI-ready data foundation that could serve every line of business — from product telemetry and sales analytics to AI-driven marketing — and let technical and non-technical teams alike build… Every business unit launched sandbox workspaces in 6 months Databricks Data Intelligence Platform · Unity Catalog DB Databricks Sample nCino nCino needed to combine 13 years of banking data and trillions in loan history into compliant, domain-driven banking AI while keeping sensitive financial information under tight control and avoiding generic models that… Databricks AI/BI Genie · Databricks Data Intelligence Platform · Unity Catalog DB Databricks Sample Elliptic Elliptic's clients—compliance teams at crypto exchanges, banks, payment providers, and institutional custody platforms—face rising alert volumes and stringent regulation, and analysts must document each decision by… 2x faster resolution of high-risk screenings Agent Bricks / Mosaic AI · Databricks Foundation Model APIs · Databricks Model Serving AC Alibaba Cloud Sample AI Rudder AI Rudder, a 2019-founded Indonesian SaaS company providing Voice AI for B2C communication across banking, fintech, insurance, e-commerce, logistics, and supply chain, needed massive compute for ASR, NLU, NLG, and… 200+ companies worldwide use AI Rudder as of 2022 Application Real-Time Monitoring Service · ApsaraDB RDS · ApsaraDB for HBase AC Alibaba Cloud Sample Ms-meta.HK Ms-meta.HK, a Hong Kong-based decentralized Metaverse startup building a digital twin of Hong Kong, needed powerful GPU rendering for hyperrealistic scenes, high bandwidth for livestreaming, secure exposed servers, and… Metaverse public beta scheduled for September 2022 Alibaba Cloud CDN · Anti-DDoS · Elastic Compute Service OR Oracle Sample Thomson Reuters Thomson Reuters ONESOURCE, which calculates over 10 billion tax transactions per year representing more than $23 trillion of economic value across 60,000+ taxing jurisdictions in 205+ countries, faced rising IT… $23 trillion of economic value processed OCI Functions · OCI Kubernetes Engine · Oracle Autonomous Transaction Processing OR Oracle Sample Rappi Rappi—Latin America's super-app for on-demand delivery operating across nine countries—needed to deliver faster, more personalized search and recommendation experiences while keeping costs in check and integrating… Operations across 9 Latin American countries OCI Generative AI · Oracle AI Vector Search · Oracle Autonomous AI Database GC Google Cloud Sample Sabre Travel buyers were stuck with a 30-year-old 'tyranny of the five boxes' search paradigm while content sat scattered across many sources, and travel sellers (e.g. airlines) were absorbing tens of millions of customer… $150M in annualized cost savings from cloud infrastructure modernization Gemini · Google Maps Platform · Travel Impact Model API