Alibaba Cloud Consumer Goods China Translated from Chinese

Shenli Technology (深励科技)

Shenli Technology wanted its AI companion products to feel faster, more consistent, and more emotionally believable as user volume grew. Earlier setups struggled with response latency in high-frequency interaction, limited handling of long-form or emotionally complex tasks, weak character consistency over long conversations, and high content-production cost for keeping products fresh.

complex-task completion improved 15%
daily usage time improved 10%
repurchase improved 5%
response speed improved 15%

Reported impact

Business outcome

Shenli raised the quality and commercial competitiveness of its companion hardware by turning the model stack into a layered production system. Response speed improved 15%, complex task completion improved 15%, repurchase improved 5%, and daily usage time improved 10%, while automated script generation also reduced content-production cost and shortened feature-iteration cycles.

  • Customer Experience
  • Productivity Improvement
  • Revenue Growth

Solution

Shenli Technology redesigned its AI companion stack around a layered Qwen architecture delivered through Alibaba Cloud Bailian. Instead of sending every request to one model, the company routes routine high-frequency interactions to Qwen3-flash for low latency and concurrency, while longer story generation, emotional counseling, or more difficult reasoning tasks are escalated to Qwen3-plus and Qwen3-max. Those model outputs are then passed through Shenli's product-specific prompt engineering, memory strategy, and action-driving logic so the same base model family can power two different companion products: AI Xiyangyang for children and AI Kitty Walulu for young adults. The model layer is embedded across input understanding, scenario recognition, response orchestration, memory accumulation, action tags for the physical toy, and automated content generation, creating a closed loop that balances latency, cost, character consistency, and creative freshness.

Data flow

User voice or text inputs are routed into Bailian, where Shenli's scene-recognition logic decides whether the request should be handled by Qwen3-flash, Qwen3-plus, or Qwen3-max. The resulting outputs are then transformed by role prompts, memory policies, and action tags before they are returned to the physical or app-based companion experience.

Solution architecture

4 components · 2 layers
  1. Compute
    • Qwen3-flash Handles high-frequency everyday interactions that need fast response and strong concurrency.
    • Qwen3-plus Supports more complex dialog and story-generation workloads when lightweight inference is not enough.
    • Qwen3-max Provides the deepest reasoning for emotionally and narratively complex companion scenarios.
  2. Orchestration
    • Bailian Hosts the model-serving and orchestration environment for Shenli's AI companion products.

Architecture clues

  • Automated content generation is treated as part of the runtime architecture, not only a back-office content tool.
  • Different Qwen variants are selected dynamically by scenario instead of using one model for all interactions.
  • Model outputs include both language and action tags, allowing the physical companion device to react in character.
  • The same base models support multiple consumer products through differentiated prompts, memory policies, and action logic.

Evidence from the source

Shenli described its two flagship products as long-term AI companions that needed natural dialogue, emotional resonance, and differentiated product experiences. (original: 两款产品均以“长期陪伴”为核心,强调自然对话与情感共鸣。)
Shenli uses separate prompt engineering, memory strategy, and action-driving logic so two products can share one model base while preserving differentiated experiences. (original: 双方共享同一模型底座,但通过独立的提示工程、记忆策略与动作驱动逻辑,实现了“AI 喜羊羊”与“AI 小猫 walulu”的差异化体验。)
The company moved high-frequency interactions to Qwen3-flash and escalated long-story or emotional scenarios to Qwen3-plus and Qwen3-max. (original: 将日常高频交互迁移至 Qwen3-flash... 在长故事生成、情绪疏导等关键复杂场景中,动态调用 Qwen3-plus 与 Qwen3-max 协同处理。)
The new system improved response speed 15%, complex-task completion 15%, repurchase 5%, and daily usage time 10%. (original: 响应速度提升 15%... 复杂任务完成率提高 15%... 复购率与日均使用时长分别提升 5% 与 10%。)
Transparency Evidence & methodology 100/100 reference value · 95% confidence · 1 source

Review how this reference was scored and trace each normalized claim back to its documented source.

01

Scoring methodology

How scores are calculated

Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.

Customer reference value100/100
  • Problem clarity20/20
    Measures whether the customer's operational problem is specific enough to compare.
  • Implementation depth25/25
    Rewards named components, data flow, integrations, and architecture detail.
  • Outcome specificity20/20
    Measures whether the reported benefit is concrete rather than a generic claim.
  • Quantified impact25/25
    4 metrics describe measurable impact.
  • Deployment scale10/10
    Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence95%
  • Source authority20/25
    The main evidence is an official vendor-published customer story.
  • Claim traceability25/25
    12 of 12 key fields link to a named source.
  • Direct evidence20/20
    4 direct source quotes retained.
  • Date provenance10/10
    The publication date comes from the source page or publisher.
  • Source transparency10/10
    1 source reference document publisher, URL, authority, retrieval, and supported fields.
  • Implementation specificity10/10
    Rewards source-backed components, data flow, quantified impact, and a specific outcome.
02

Traceability

Sources & provenance

Field coverage shows which facts each source supports. Dates are shown only when documented by the source.

  1. Alibaba Cloud

    深励科技基于千问大模型“分层协同”架构,重构 AI 玩具的拟人化陪伴体验

    First-party
    https://www.aliyun.com/customer-stories/internet-and-info-tech-2026-shenli
    Source type
    Vendor-published customer story
    Supports
    • Customer
    • Region
    • Company size
    • Business problem
    • Solution
    • Products
    • Solution components
    • Data flow
    • Integrations
    • technical area
    • use case category
    • Business outcome
    • outcome category
    • Metrics
    • Architecture
    • evidence quotes

Date evidence

  • Published on source page Jan 4, 2026 · Alibaba Cloud · First-party
    Open date source
Not separately sourced Industry. Treat these normalized attributes as lower-confidence until a dedicated source is added.