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Capgemini Manufacturing Spain

Navantia

Enterprise Knowledge Search

Navantia wanted to modernize knowledge work across the organization by adopting generative AI in a controlled way that improved productivity, collaboration, and day-to-day information handling.

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91.7% of allocated licenses activated
Average savings of 30 minutes per day per user
High satisfaction with the program (8.3/10)
more than 1500 licenses allocated

Reported impact

Business outcome

Navantia achieved high Copilot adoption, saved time on administrative work, improved collaboration and data use, and created a measurable foundation for extending AI use into more processes.

  • Productivity Improvement
  • Scalability

Solution

Navantia rolled out Microsoft 365 Copilot with Capgemini and Microsoft through a structured enterprise adoption program that moved beyond license distribution into governed, measurable daily use. The team created a Copilot community for communications and peer support, ran more than 40 role-based training sessions across three waves, and built a measurement framework around usage, productivity, satisfaction, and quality. Copilot was embedded into day-to-day work so employees could summarize information, generate content, and extract insights faster across their collaboration flows. The program also emphasized extensibility, connecting Copilot to tools such as SAP and SharePoint and using champion feedback to identify operational use cases. By combining adoption governance, measurement, and integrations, Navantia turned Copilot into a practical productivity layer rather than a one-off pilot, giving the organization a connected digital environment for knowledge work.

Data flow

Employees work in Microsoft 365 Copilot across role-based workflows, where content and context from enterprise tools such as SAP and SharePoint are used to summarize information, generate outputs, and support faster decisions.

Solution architecture

3 components · 3 layers
  1. Compute
    • Microsoft 365 Copilot Provides generative AI assistance for summarization, content generation, and insight extraction in daily work.
  2. Storage
    • SharePoint Acts as one of the key enterprise systems connected to the broader Copilot environment.
  3. Serving
    • SAP Acts as one of the key enterprise systems connected to the broader Copilot environment.

Architecture clues

  • A measurement plan tracked usage, productivity, satisfaction, and quality
  • Adoption program was organized across four axes: communication, training, monitoring, and extensibility
  • Champion feedback drove iterative improvement and use-case discovery
  • Role-based training ran in three waves

Evidence from the source

"Average savings of 30 minutes per day per user"
"The integration of Copilot with key tools such as SAP and SharePoint have also improved operational efficiency"
"The nationwide implementation, supported by Capgemini and Microsoft, has made Navantia the public sector company with the highest use of Microsoft 365 Copilot AI"
"The third axis was monitoring, wherein the project team developed a measurement plan based on four key levers: usage, productivity, satisfaction, and quality."
Transparency Evidence & methodology 100/100 reference value · 93% confidence · 2 sources

Review how this reference was scored and trace each normalized claim back to its documented source.

01

Scoring methodology

How scores are calculated

Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.

Customer reference value100/100
  • Problem clarity20/20
    Measures whether the customer's operational problem is specific enough to compare.
  • Implementation depth25/25
    Rewards named components, data flow, integrations, and architecture detail.
  • Outcome specificity20/20
    Measures whether the reported benefit is concrete rather than a generic claim.
  • Quantified impact25/25
    2 metrics describe measurable impact.
  • Deployment scale10/10
    Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence93%
  • Source authority20/25
    The main evidence is an official vendor-published customer story.
  • Claim traceability23/25
    11 of 12 key fields link to a named source.
  • Direct evidence20/20
    4 direct source quotes retained.
  • Date provenance10/10
    The publication date comes from the source page or publisher.
  • Source transparency10/10
    2 source references document publisher, URL, authority, retrieval, and supported fields.
  • Implementation specificity10/10
    Rewards source-backed components, data flow, quantified impact, and a specific outcome.
02

Traceability

Sources & provenance

Field coverage shows which facts each source supports. Dates are shown only when documented by the source.

  1. Capgemini

    Navantia enhances efficiency and collaboration with Microsoft 365 Copilot - Capgemini India

    First-party
    https://www.capgemini.com/in-en/news/client-stories/navantia-enhances-efficiency-and-collaboration-with-microsoft-365-copilot/
    Source type
    Vendor-published customer story
    Published
    Jul 21, 2025
    Supports
    • Customer
    • Business problem
    • Solution
    • Products
    • Solution components
    • Data flow
    • Integrations
    • technical area
    • use case category
    • Business outcome
    • outcome category
    • Metrics
    • Architecture
    • evidence quotes
    • Publication date
  2. Navantia

    Contacto – PERTE Naval

    First-party
    https://perte.navantia.es/contacto/

    The official contact page lists “Dirección postal: C/Velázquez 132 – 28006, Madrid”.

    Source type
    Official company website
    Supports
    • Region

Date evidence

  • Published on source page Jul 21, 2025 · Capgemini · First-party
    Open date source
Not separately sourced Industry, Company size. Treat these normalized attributes as lower-confidence until a dedicated source is added.

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