Confluent Software / SaaS global

Wix

Marketing Personalization · Real-time Analytics

Wix needed a streaming architecture that could keep up with billions of daily business events, expose fresher analytics to internal and external developers, and eliminate batch and Kafka operations bottlenecks.

more than 30 billion daily business events
~288 million users

Reported impact

Business outcome

Wix gave developers and internal teams fresher user-behavior analytics, reduced Kafka operations burden and downtime, and created a scalable foundation for personalization, experimentation, and AI-enhanced product experiences.

  • Cost Reduction
  • Customer Experience
  • Productivity Improvement
  • Scalability

Solution

Wix migrated from self-managed Kafka to Confluent Cloud and built a real-time data engine that serves analytics, AI, and user-facing developer experiences across a multicloud environment. Events from across the business stream into the platform at massive scale, where Stream Governance keeps them trustworthy and Confluent Cloud for Apache Flink filters, aggregates, and joins them for downstream consumption. Those pipelines power Wix Analytics, a user-facing product that exposes near-real-time behavior data to site builders, while also feeding internal personalization, experimentation, and AI or machine learning use cases. ClickHouse receives streaming analytics outputs for KPI measurement and product feedback loops. By shifting away from batch processing on S3 and self-managed Kafka operations, Wix lowered downtime and operational burden while preserving the elasticity needed to process more than 30 billion daily business events for roughly 288 million users.

Data flow

Business events stream into Confluent Cloud from across Wix, are governed and transformed with Flink, written into ClickHouse for KPI and analytics workloads, and then exposed through Wix Analytics and internal AI or personalization systems in near real time.

Solution architecture

4 components · 4 layers
  1. Compute
    • Confluent Cloud for Apache Flink Filters, aggregates, and joins streaming business data for analytics and AI use cases.
  2. Storage
    • ClickHouse Stores streaming analytics outputs used for KPI measurement and user-facing feedback loops.
  3. Governance
    • Stream Governance Keeps streams contextual, governed, and trustworthy for internal teams and end users.
  4. Uncategorized
    • Confluent Cloud Serves as Wix's real-time event backbone across product, analytics, and developer-facing workflows.

Architecture clues

  • ClickHouse is used in the real-time analytics data pipeline that measures landing-page behavior and KPIs.
  • Future plans include Tableflow for Kafka-to-Iceberg integration, but the current record focuses on the deployed streaming engine.
  • Wix moved from batch processing on S3 to streaming analytics with Flink.

Evidence from the source

At this scale, offloading operations to Confluent has made it easier for the Backend Infrastructure team to ensure reliable service to Wix customers.
Once those events are streamed into Clickhouse via the streaming analytics data pipeline, they can be used to measure against key performance indicators.
Today, data from every corner of the business streams through Confluent, ready to be governed and then filtered, aggregated, and joined with Flink.
Wix is able to implement these use cases at massive scale - processing more than 30 billion daily business events across regions and clouds.
Transparency Evidence & methodology 75/100 reference value · 77% confidence · 1 source

Review how this reference was scored and trace each normalized claim back to its documented source.

01

Scoring methodology

How scores are calculated

Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.

Customer reference value75/100
  • Problem clarity20/20
    Measures whether the customer's operational problem is specific enough to compare.
  • Implementation depth25/25
    Rewards named components, data flow, integrations, and architecture detail.
  • Outcome specificity20/20
    Measures whether the reported benefit is concrete rather than a generic claim.
  • Quantified impact0/25
    0 metrics describe measurable impact.
  • Deployment scale10/10
    Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence77%
  • Source authority20/25
    The main evidence is an official vendor-published customer story.
  • Claim traceability21/25
    10 of 12 key fields link to a named source.
  • Direct evidence20/20
    4 direct source quotes retained.
  • Date provenance0/10
    The publication date has no documented provenance.
  • Source transparency8/10
    1 source reference document publisher, URL, authority, retrieval, and supported fields.
  • Implementation specificity8/10
    Rewards source-backed components, data flow, quantified impact, and a specific outcome.
02

Traceability

Sources & provenance

Field coverage shows which facts each source supports. Dates are shown only when documented by the source.

  1. Confluent

    Wix customer story

    First-party
    https://www.confluent.io/customers/wix/
    Source type
    Vendor-published customer story
    Supports
    • Customer
    • Business problem
    • Solution
    • Products
    • Solution components
    • Data flow
    • Integrations
    • technical area
    • use case category
    • Business outcome
    • outcome category
    • Metrics
    • Architecture
    • evidence quotes

Date evidence

  • First archived Jul 31, 2025 · Internet Archive · Independent First Wayback Machine capture; confirms the page existed by this date, not when it was published.
    Open date source
  • Sitemap last modified Oct 11, 2026 · Confluent · Publisher metadata Publisher-reported modification timestamp; not a publication date.
    Open date source
Not separately sourced Industry, Region, Company size. Treat these normalized attributes as lower-confidence until a dedicated source is added.