IT Operations Automation
Large omnichannel businesses have to manage an enormous amount of information. Combining data from physical spaces, like camera footage for security, with data from digital channels, like customer interactions, creates a portfolio of deeply valuable insights.
Reported impact
Integrated multimodal Gemini models into Whale solutions; Accelerated model deployment and tuning with Gemini Enterprise Agent Platform; Automate data ingestion to inform operational decisions; Offer real-time coaching to sales teams.
Whale integrates Gemini multimodal AI to help enterprises evolve from informational black boxes to intelligent workspaces. Large omnichannel businesses have to manage an enormous amount of information. Combining data from physical spaces, like camera footage for security, with data from digital channels, like customer interactions, creates a portfolio of deeply valuable insights. However, collecting and collating that information is highly manual, and the data is often fragmented across many tools. Whale is an AI platform built to run end-to-end enterprise operations. Through its connected solutions —SpaceSight, Echo, Harbor, Lume, and Alivia—Whale provides a unified solution that enables global brands to see, hear, remember, express, and think through complex operational challenges.
Accelerated model deployment and tuning with Gemini Enterprise Agent Platform
Automate data ingestion to inform operational decisions
Integrated multimodal Gemini models into Whale solutions
Offer real-time coaching to sales teams
The company’s unified AI architecture also helps Whale optimize AI response speeds and reduce latency for its customers. This increased speed has led to higher user engagement and higher completion rates across its product workflows. For en
Whale integrated multimodal Gemini models into Alivia to build a strong foundation for improved long-context performance. With the Gemini Enterprise Agent Platform (formerly known as Vertex AI), the team accelerated model deployment, tuning
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Scoring methodology
Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.
Traceability
Field coverage shows which facts each source supports. Dates are shown only when documented by the source.
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