Document Processing
Medtronic, a leading medical device manufacturer, identified an opportunity to optimize their process for identifying critical raw materials within their extensive range of products.
Reported impact
Moreover, the convergence of OCR technology from Azure Document Intelligence and the RAG framework fueled by Azure OpenAI models resulted in a unified and streamlined approach to data extraction and processing.
Medtronic, a leading medical device manufacturer, identified an opportunity to optimize their process for identifying critical raw materials within their extensive range of products. This improvement was crucial for maintaining their product development timelines, controlling costs and ensuring competitiveness in the market. Recognizing the importance of managing how to identify raw materials quickly, Medtronic executives sought a more effective solution. To address this, the company partnered with IBM and leveraged innovative artificial intelligence (AI) to develop an automation solution for intricate engineering drawing analyses. Through close collaboration between Medtronic's Global Operations and Supply Chain (GO&SC) Analytics & Insights team, Global Supplier Management team and IBM, a tailored gen AI solution emerged.
Medtronic achieves 90% accuracy
Medtronic, a leading medical device manufacturer, identified an opportunity to optimize their process for identifying critical raw materials within their extensive range of products.
Medtronic, a leading medical device manufacturer, identified an opportunity to optimize their process for identifying critical raw materials within their extensive range of products.
This improvement was crucial for maintaining their product development timelines, controlling costs and ensuring competitiveness in the market.
Through close collaboration between Medtronic's Global Operations and Supply Chain (GO&SC) Analytics & Insights team, Global Supplier Management team and IBM, a tailored gen AI
Review how this reference was scored and trace each normalized claim back to its documented source.
Scoring methodology
Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.
Traceability
Field coverage shows which facts each source supports. Dates are shown only when documented by the source.
Related
IBM Sample Jul 23, 2025 Medtronic Medtronic’s teams were spending too much time manually matching invoices, proof-of-delivery documents, and purchase orders, which slowed cash-flow-related processes, introduced errors, and kept staff away from more… Down from up to 20 minutes per invoice to 8 seconds Document Intelligence Platform Accelerator · IBM Consulting for Microsoft · IBM Neudesic IBM Sample Apr 18, 2024 University Hospitals Coventry and Warwickshire NHS Trust UHCW NHS Trust needed to reduce outpatient delays and missed appointments while managing an elective backlog because existing scheduling and validation processes were too slow to keep up with demand. 10%-15% reduction in the overall backlog Celonis · IBM Consulting · IBM Garage 
Google Cloud Sample Archived · Oct 9, 2026 Angelus Founded by a dentist whose first product was based on a patent, Angelus competes on differentiation, developing bioceramic products and fiberglass post lines that require clinical proof, intellectual property… 50,000 pages of proprietary data now powering AI-generated documents Gemini 