IBM Software / SaaS United States

OnticWorks.io

IT Operations Automation · Real-time Analytics

OnticWorks.io needed its Elmer agentic platform to reason within the physical and operational context where work happens instead of relying on disconnected dashboards, emails, sensor feeds, and simulations that users still had to interpret manually.

12-month acceleration
24 of 27 students in robotics education deployed autonomous agents from simulation to physical hardware
40% reduction in routine field monitoring in agriculture
58% less irrigation water use and 23% higher crop yields in agricultural operations

Reported impact

Business outcome

OnticWorks.io used contextual AI to reclaim manager time, cut agricultural water use and manual monitoring, improve crop yields, accelerate its robotics education launch, and help students deploy autonomous agents from simulation to physical hardware more successfully.

  • Cost Reduction
  • Productivity Improvement
  • Speed to Market

Solution

OnticWorks.io integrated IBM Bob into Elmer's core reasoning loop so the platform could attach spatial context to the multimodal information it was already processing. Cameras, environmental sensors, drone systems, enterprise applications, and user interactions feed the system, while IBM Bob models the relationships between people, places, assets, and events as they unfold. IBM watsonx.ai supplies the multimodal reasoning layer and NVIDIA-powered inference runs on Red Hat OpenShift, allowing Elmer to combine voice, vision, gesture recognition, and operational telemetry before producing a recommendation. Recommendations are then routed through a draft-and-approve workflow so humans remain in control and the system learns from overrides and approvals. OnticWorks.io reused the same architecture across administrative operations, agricultural decision support, and robotics education rather than building separate products for each environment.

Data flow

Webcams, sensors, drones, enterprise applications, and user interactions feed Elmer; IBM Bob enriches those inputs with spatial relationships, IBM watsonx.ai reasons over the multimodal context on Red Hat OpenShift, and the platform returns draft recommendations that users approve, modify, or override.

Solution architecture

3 components · 2 layers
  1. Compute
    • IBM watsonx.ai Provides the multimodal reasoning capability that evaluates operational context before recommending actions.
  2. Orchestration
    • IBM Bob Adds spatial context so Elmer can understand how people, places, assets, and events relate in real time.
    • Red Hat OpenShift Hosts the Elmer platform and its inference services across digital and physical operating environments.

Architecture clues

  • Every recommendation follows a draft-and-approve workflow with human oversight.
  • The platform combined voice, vision, gesture recognition, and operational telemetry.
  • The same agentic framework was reused across productivity, agriculture, and robotics education.

Evidence from the source

58% less irrigation water use and 23% higher crop yields
8-12 hours reclaimed per week for managers
Combined with IBM watsonx.ai for multimodal reasoning, NVIDIA-powered inference capabilities, and deployed on Red Hat OpenShift, Elmer could move beyond analyzing data about the world to reasoning within it.
Every recommendation followed the same draft-and-approve workflow, ensuring that users remained in control of consequential decisions
To move intelligence closer to the environments in which decisions occur, OnticWorks.io integrated the spatial understanding capabilities of IBM Bob into Elmer’s core reasoning loop.
Transparency Evidence & methodology 95/100 reference value · 93% confidence · 5 sources

Review how this reference was scored and trace each normalized claim back to its documented source.

01

Scoring methodology

How scores are calculated

Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.

Customer reference value95/100
  • Problem clarity20/20
    Measures whether the customer's operational problem is specific enough to compare.
  • Implementation depth25/25
    Rewards named components, data flow, integrations, and architecture detail.
  • Outcome specificity20/20
    Measures whether the reported benefit is concrete rather than a generic claim.
  • Quantified impact25/25
    3 metrics describe measurable impact.
  • Deployment scale5/10
    Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence93%
  • Source authority20/25
    The main evidence is an official vendor-published customer story.
  • Claim traceability23/25
    11 of 12 key fields link to a named source.
  • Direct evidence20/20
    5 direct source quotes retained.
  • Date provenance10/10
    The publication date comes from the source page or publisher.
  • Source transparency10/10
    5 source references document publisher, URL, authority, retrieval, and supported fields.
  • Implementation specificity10/10
    Rewards source-backed components, data flow, quantified impact, and a specific outcome.
02

Traceability

Sources & provenance

Field coverage shows which facts each source supports. Dates are shown only when documented by the source.

  1. IBM

    OnticWorks.io customer story

    First-party
    https://www.ibm.com/case-studies/avid-bob
    Source type
    Vendor-published customer story
    Published
    Sep 28, 2026
    Supports
    • Customer
    • Business problem
    • Solution
    • Products
    • Solution components
    • Data flow
    • Integrations
    • technical area
    • use case category
    • Business outcome
    • outcome category
    • Metrics
    • Architecture
    • evidence quotes
    • Publication date
  2. OnticWorks.io

    onticworks.io | AI, Robotics, and Cyberdecks

    First-party
    https://onticworks.io/

    The official site states that onticworks.io is "A subsidiary of Avid Solutions International."

    Source type
    Official company website
    Supports
    • Region
  3. Avid Solutions International

    Contact Us - Avid Solutions International

    First-party
    http://avidsolutionsintl.com/contact

    The parent company contact page lists "Headquarters Peoria | Atlanta," supporting a United States operating base for the subsidiary.

    Source type
    Official company website
    Supports
    • Region
  4. OnticWorks.io

    onticworks.io | AI, Robotics, and Cyberdecks

    First-party
    https://onticworks.io/

    The official site identifies onticworks.io as "A subsidiary of Avid Solutions International."

    Source type
    Official company website
    Supports
    • Region
  5. Avid Solutions International

    Contact Us - Avid Solutions International

    First-party
    http://avidsolutionsintl.com/contact

    The parent company contact page lists "Headquarters" as "Peoria | Atlanta," supporting a United States operating region for the subsidiary.

    Source type
    Official company website
    Supports
    • Region

Date evidence

Not separately sourced Industry, Company size. Treat these normalized attributes as lower-confidence until a dedicated source is added.