Reported impact
Business outcome
Formula E validated near-real-time AI video enhancement, launched a fan guide with high answer accuracy and sub-second responses, and created an AR broadcast concept that can strengthen fan engagement, reduce routine support pressure, improve broadcast value, and open new sponsorship and revenue opportunities.
- Customer Experience
- Productivity Improvement
- Revenue Growth
- Scalability
- Speed to Market
Solution
Formula E worked with Lenovo on three AI-enabled fan-experience implementations spanning broadcast quality, conversational discovery, and augmented race storytelling. For AI Video Optimization, actual onboard footage from Jeddah night racing and Monaco daytime racing is ingested from in-car cameras and processed by AI that dynamically corrects glare, haze, exposure, and color shifts, enabling near-real-time enhancement for live broadcast workflows. For the AI Fan Experience Guide, Formula E content about drivers, cars, circuits, rules, history, and venue guidance is prepared, structured, and grounded in a connected knowledge base; Lenovo xIQ performs retrieval and response generation behind a lifelike digital human that serves fast answers to fan questions. For AR broadcast graphics, Formula E live vehicle and race data is processed and integrated into an in-car heads-up display that overlays telemetry such as speed, energy, ATTACK MODE, laps, G-force, position, gaps, and trajectory without obstructing sponsor content.
Data flow
Onboard camera feeds from Formula E races are sent to AI Video Optimization for near-real-time image correction before broadcast use. Formula E content from multiple sources is prepared and structured into a connected knowledge base, then Lenovo xIQ retrieves and grounds answers for the digital-human interface. Separately, live vehicle and race data flows from Formula E broadcast workflows into Lenovo processing and HUD integration, then appears as AR overlays in the in-car broadcast view.