Enterprise Knowledge Search
Technology solutions provider CDW Corporation (CDW) is embracing generative AI to power employee productivity and accelerate customers’ AI journeys.
Reported impact
October 23, 2024 Technology solutions provider CDW Corporation (CDW) is embracing generative AI to power employee productivity and accelerate customers’ AI journeys. Microsoft 365 Copilot has significantly helped CDW achieve its goals by improving work quality for 88% of users, enabling 77% to complete tasks faster, and increasing productivity for 85% of users.
CDW used Microsoft 365 Copilot, Microsoft Dynamics 365, GitHub Copilot to surface grounded answers from enterprise knowledge faster. Technology solutions provider CDW Corporation (CDW) is embracing generative AI to power employee productivity and accelerate customers’ AI journeys. Key implementation elements included Microsoft 365 Copilot applies AI to documents, meetings, mail, and other everyday knowledge work; Microsoft Dynamics 365 provides the common business process layer that standardizes operations; GitHub Copilot accelerates software delivery with AI-assisted code generation and review; Microsoft Azure hosts the application, data, and integrations on scalable cloud infrastructure. Enterprise content from documents, meetings, websites, or internal systems is passed through retrieval and model services so users receive grounded answers inside the target workflow. The solution also connects with ERP, helping the new platform fit into existing operations. Source metrics...
Enterprise content from documents, meetings, websites, or internal systems is passed through retrieval and model services so users receive grounded answers inside the target workflow.
CDW is an early adopter of Microsoft 365 Copilot.
Developing firsthand expertise in generative AI CDW is a multi-brand technology solutions provider for customers in the United States, the United Kingdom, and Canada, with more than 15,000 employees.
October 23, 2024 Technology solutions provider CDW Corporation (CDW) is embracing generative AI to power employee productivity and accelerate customers’ AI journeys. Microsoft 365 Copilot has significantly helped CDW achieve its goals by improving work quality for 88% of users, enabling 77% to complete tasks faster, and increasing productivity for 85% of users.
Technology solutions provider CDW Corporation (CDW) is embracing generative AI to power employee productivity and accelerate customers’ AI journeys.
With online training resources and a collaboration venue in place, CDW is eager to see how Copilot will drive productivity and innovation among its 10,000 employees, creating a ripple effect that will empower clients to achieve remarkable results.
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The 2024 Annual Report says, "our more than 15,000 coworkers around the world".
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