Reported impact
Business outcome
Christian Thier, Financial Service Industry Lead and Member of the Executive Board, Microsoft Switzerland
- Customer Experience
- Productivity Improvement
- Speed to Market
MicrosoftFinancial ServicesEnterprise Knowledge SearchIT Operations AutomationGenerative AI / LLMCustomer ExperienceProductivity ImprovementSpeed to Market2024 MicrosoftMS#0078d4Financial ServicesGlobalSince 1999, isolutions AG—one of the biggest dedicated Microsoft partners in Switzerland—has been supporting companies on their journey to the digital future.For customers across a broad spread of industries, isolutions…During the pilot phase, 300 licenses were initially issued to employees with a particularly keen interest in…Oct 14, 20246Enterprise Knowledge Search|IT Operations AutomationMicrosoft 365 Copilot0 2024-10-14 6
LGT
Enterprise Knowledge Search · IT Operations Automation
Since 1999, isolutions AG—one of the biggest dedicated Microsoft partners in Switzerland—has been supporting companies on their journey to the digital future.For customers across a broad spread of industries, isolutions is committed to integrating Microsoft services in a way that adds value and brings positive change to corporate cultures. Day in, day out, the company’s more than 250 IT and change management experts devote themselves to overcoming organizational and technological challenges in collaboration with their customers.
During the pilot phase, 300 licenses were initially issued to employees with a particularly keen interest in technology.
Effective June 30, 2024, the group managed assets totaling CHF356.0 billion (USD396.2 billion) on behalf of high-net-worth private clients and institutional investors.
LGT employs more than 5,800 staff at over 30 offices in Europe, Asia, the Americas, Australia, and the Middle East.
LGT, a leading international private banking and asset management group, has been owned by the princely family of Liechtenstein for more than 90 years.
Solution
Since 1999, isolutions AG—one of the biggest dedicated Microsoft partners in Switzerland—has been supporting companies on their journey to the digital future.For customers across a broad spread of industries, isolutions is committed to integrating Microsoft services in a way that adds value and brings positive change to corporate cultures. Day in, day out, the company’s more than 250 IT and change management experts devote themselves to overcoming organizational and technological challenges in collaboration with their customers. LGT adopted a cloud-first strategy with Microsoft 365 and introduced Microsoft Copilot to modernize the digital workplace and create a flexible, secure work environment for global teams.
Solution architecture
- Serving
- Microsoft 365 Copilot Surfaces generative AI assistance inside Microsoft 365 apps for drafting, summarization, and knowledge retrieval.
Architecture clues
- During the pilot phase, 300 licenses were initially issued to employees with a particularly keen interest in technology.
- Microsoft 365 Copilot: Surfaces generative AI assistance inside Microsoft 365 apps for drafting, summarization, and knowledge retrieval.
- While it used to take up to four hours to review lengthy documents, selective prompting now allows the most important aspects to be examined in just 30 minutes.
Evidence from the source
By integrating Microsoft 365 and launching Microsoft Copilot, LGT has been able to tangibly improve efficiency. Even just the pilot phase showed that users save an average of an hour a week, while core processes are accelerated significantly.
Christian Thier, Financial Service Industry Lead and Member of the Executive Board, Microsoft Switzerland
LGT adopted a cloud-first strategy with Microsoft 365 and introduced Microsoft Copilot to modernize the digital workplace and create a flexible, secure work environment for global teams.
Partner: isolutions
Since 1999, isolutions AG—one of the biggest dedicated Microsoft partners in Switzerland—has been supporting companies on their journey to the digital future.For customers across a broad spread of industries, isolutions is committed to integrating Microsoft services in a way that adds value and brings positive change to corporate cultures. Day in, day out, the company’s more than 250 IT and change management experts devote themselves to overcoming organizational and technological challenges in c
Transparency Evidence & methodology
Review how this reference was scored and trace each normalized claim back to its documented source.
Scoring methodology
How scores are calculated
Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.
Customer reference value71/100
- Problem clarity20/20Measures whether the customer's operational problem is specific enough to compare.
- Implementation depth15/25Rewards named components, data flow, integrations, and architecture detail.
- Outcome specificity16/20Measures whether the reported benefit is concrete rather than a generic claim.
- Quantified impact15/251 metric describe measurable impact.
- Deployment scale5/10Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence87%
- Source authority20/25The main evidence is an official vendor-published customer story.
- Claim traceability21/2510 of 12 key fields link to a named source.
- Direct evidence20/205 direct source quotes retained.
- Date provenance10/10The publication date comes from the source page or publisher.
- Source transparency8/101 source reference document publisher, URL, authority, retrieval, and supported fields.
- Implementation specificity8/10Rewards source-backed components, data flow, quantified impact, and a specific outcome.
Traceability
Sources & provenance
Field coverage shows which facts each source supports. Dates are shown only when documented by the source.
- https://www.microsoft.com/en/customers/story/19049-lgt-microsoft-copilotMicrosoftFirst-party
LGT customer story
Supports- Customer
- Business problem
- Solution
- Products
- Solution components
- Data flow
- Integrations
- technical area
- use case category
- Business outcome
- outcome category
- Metrics
- Architecture
- evidence quotes
- Publication date
Date evidence
- Published on source page Oct 14, 2024 · Microsoft · First-partyOpen date source
Not separately sourced Industry, Region, Company size. Treat these normalized attributes as lower-confidence until a dedicated source is added.
Related
Similar use cases
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