Microsoft Consumer Goods United States

Newman's Own

IT Operations Automation

As a mission-driven company operating in the fast-paced consumer goods industry, Newman’s Own needed to streamline internal operations to better serve its philanthropic goals. By adopting Microsoft 365 Copilot, the company increased creativity, effectiveness, and efficiency—freeing up employees’ time to focus on strategic storytelling and impact.

Sherry Linson, Director at Newman’s Own, says, “I have Copilot summarize each one; it only takes 30 minutes when it used to take me all morning.
With Copilot, I can have an outline in 30 minutes to an hour as a starting point, and I can stay focused on key messages and KPIs,” says Riley McCarthy, Social Media Manager at Newman’s Own.
With Copilot, I can have an outline in 30 minutes to an hour as a starting point, and I can stay focused on key messages and KPIs.”

Reported impact

Business outcome

Best reinforces how Copilot is a key part of the company’s money-saving plans because the team is gaining time and productivity efficiencies. Copilot is an integral part of how Newman’s Own has been able to give even more to help children in need. Best concludes, “Nothing could be better than helping more kids, and that’s what Copilot allows us to do.”

  • Cost Reduction
  • Productivity Improvement

Solution

As a mission-driven company operating in the fast-paced consumer goods industry, Newman’s Own needed to streamline internal operations to better serve its philanthropic goals. By adopting Microsoft 365 Copilot, the company increased creativity, effectiveness, and efficiency—freeing up employees’ time to focus on strategic storytelling and impact. After embedding Copilot across departments—from marketing and legal to logistics and finance—the results were immediate: faster workflows, clearer communication, and more time spent on purpose-driven work. With Copilot embedded in employees’ daily tools, Newman’s Own is scaling its mission with greater productivity and clarity—laying the groundwork for future innovation in how they communicate, collaborate, and give back.

Solution architecture

1 components · 1 layer
  1. Serving
    • Microsoft 365 Copilot Surfaces generative AI assistance inside Microsoft 365 apps for drafting, summarization, and knowledge retrieval.

Architecture clues

  • Microsoft 365 Copilot: Surfaces generative AI assistance inside Microsoft 365 apps for drafting, summarization, and knowledge retrieval.
  • With Copilot, I can have an outline in 30 minutes to an hour as a starting point, and I can stay focused on key messages and KPIs,” says Riley McCarthy, Social Media Manager at Newman’s Own.
  • With Copilot, I can have an outline in 30 minutes to an hour as a starting point, and I can stay focused on key messages and KPIs.”

Evidence from the source

"Using Copilot and AI to its fullest potential so we can be smarter than our competition is a key piece of our recipe for success."
After embedding Copilot across departments—from marketing and legal to logistics and finance—the results were immediate: faster workflows, clearer communication, and more time spent on purpose-driven work. With Copilot embedded in employees’ daily tools, Newman’s Own is scaling its mission with greater productivity and clarity—laying the groundwork for future innovation in how they communicate, collaborate, and give back.
As a mission-driven company operating in the fast-paced consumer goods industry, Newman’s Own needed to streamline internal operations to better serve its philanthropic goals. By adopting Microsoft 365 Copilot, the company increased creativity, effectiveness, and efficiency—freeing up employees’ time to focus on strategic storytelling and impact.
Best reinforces how Copilot is a key part of the company’s money-saving plans because the team is gaining time and productivity efficiencies. Copilot is an integral part of how Newman’s Own has been able to give even more to help children in need. Best concludes, “Nothing could be better than helping more kids, and that’s what Copilot allows us to do.”
Newman’s Own is in the highly competitive food industry, making an array of products, from sauces to snacks, drinks to dog treats. The company continues Paul Newman’s founding commitment to “give it all away,” with 100% of its profits going to Newman’s Own Foundation, whose mission is to nourish and transform the lives of children who face adversity.
Transparency Evidence & methodology 85/100 reference value · 87% confidence · 1 source

Review how this reference was scored and trace each normalized claim back to its documented source.

01

Scoring methodology

How scores are calculated

Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.

Customer reference value85/100
  • Problem clarity20/20
    Measures whether the customer's operational problem is specific enough to compare.
  • Implementation depth15/25
    Rewards named components, data flow, integrations, and architecture detail.
  • Outcome specificity20/20
    Measures whether the reported benefit is concrete rather than a generic claim.
  • Quantified impact25/25
    3 metrics describe measurable impact.
  • Deployment scale5/10
    Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence87%
  • Source authority20/25
    The main evidence is an official vendor-published customer story.
  • Claim traceability21/25
    10 of 12 key fields link to a named source.
  • Direct evidence20/20
    5 direct source quotes retained.
  • Date provenance10/10
    The publication date comes from the source page or publisher.
  • Source transparency8/10
    1 source reference document publisher, URL, authority, retrieval, and supported fields.
  • Implementation specificity8/10
    Rewards source-backed components, data flow, quantified impact, and a specific outcome.
02

Traceability

Sources & provenance

Field coverage shows which facts each source supports. Dates are shown only when documented by the source.

  1. Microsoft

    Newman's Own customer story

    First-party
    https://www.microsoft.com/en/customers/story/19903-newmansown-microsoft-365-business
    Source type
    Vendor-published customer story
    Published
    Apr 3, 2025
    Supports
    • Customer
    • Business problem
    • Solution
    • Products
    • Solution components
    • Data flow
    • Integrations
    • technical area
    • use case category
    • Business outcome
    • outcome category
    • Metrics
    • Architecture
    • evidence quotes
    • Publication date

Date evidence

  • Published on source page Apr 3, 2025 · Microsoft · First-party
    Open date source
Not separately sourced Industry, Region, Company size. Treat these normalized attributes as lower-confidence until a dedicated source is added.