Microsoft Automotive Turkiye

Otocash.com

Marketing Personalization

With accurate pricing, Otocash.com attracts not only customers who are genuinely interested in selling their cars but also those who are only looking for pricing information. This created the company’s key challenge: separating the wheat from the chaff. “Much like a shop employee might guess if a customer is likely to make a purchase or what they might buy, we needed a system to make accurate predictions,” notes Eryaz. “We also wanted to better understand and segment our customers with the aim of crafting specialized campaigns for different segments.”

Additionally, our system that automatically generates sales offers became 30 percent more effective at turning interested individuals into buyers,” shares Eryaz.
As a result, the project boosted customer conversion rates by 20 percent and improved sales offer efficiency by 30 percent.
By allocating the marketing budget to a more specific audience, the company recorded a 14 percent rise in vehicle purchases despite a challenging period in the market.
It turned into both an engaging and enlightening experience for the team." The project even reduced the workload of the company's customer service team by 94 percent, as the model accurately identified potential sellers, reducing the need for manual verification.

Reported impact

Business outcome

Azure Automated Machine Learning streamlined the process, allowing us to quickly choose the appropriate model from hundreds by simply uploading an output table into the system.” Better targeting, rising sales Otocash.com quickly saw improvements in customer targeting, boosting sales. “Overall, the project led to a 20-percent increase in customer conversion rates.

  • Customer Experience
  • Productivity Improvement
  • Revenue Growth

Solution

Otocash.com used Microsoft Dynamics 365, Microsoft Azure to personalize customer engagement across channels. With accurate pricing, Otocash.com attracts not only customers who are genuinely interested in selling their cars but also those who are only looking for pricing information. This created the company’s key challenge: separating the wheat from the chaff. “Much like a shop employee might guess if a customer is likely to make a purchase or what they might buy, we needed a system to make accurate predictions,” notes Eryaz. “We also wanted to better understand and segment our customers with the aim of crafting specialized campaigns for different segments.”. Key implementation elements included Microsoft Dynamics 365 provides the common business process layer that standardizes operations; Microsoft Azure hosts the application, data, and integrations on scalable cloud infrastructure. Source metrics include As a result, the project boosted customer conversion rates by 20 percent and...

Solution architecture

2 components · 2 layers
  1. Compute
    • Microsoft Azure Hosts the application, data, and integrations on scalable cloud infrastructure.
  2. Orchestration
    • Microsoft Dynamics 365 Provides the common business process layer that standardizes operations.

Evidence from the source

As a result, the project boosted customer conversion rates by 20 percent and improved sales offer efficiency by 30 percent.
Azure Automated Machine Learning streamlined the process, allowing us to quickly choose the appropriate model from hundreds by simply uploading an output table into the system.” Better targeting, rising sales Otocash.com quickly saw improvements in customer targeting, boosting sales. “Overall, the project led to a 20-percent increase in customer conversion rates.
By allocating the marketing budget to a more specific audience, the company recorded a 14 percent rise in vehicle purchases despite a challenging period in the market.
With accurate pricing, Otocash.com attracts not only customers who are genuinely interested in selling their cars but also those who are only looking for pricing information. This created the company’s key challenge: separating the wheat from the chaff. “Much like a shop employee might guess if a customer is likely to make a purchase or what they might buy, we needed a system to make accurate predictions,” notes Eryaz. “We also wanted to better understand and segment our customers with the aim of crafting specialized campaigns for different segments.”
“We also wanted to better understand and segment our customers with the aim of crafting specialized campaigns for different segments.” As a platform hosted on Microsoft Azure from day one, Otocash.com didn’t look far for a solution.
Transparency Evidence & methodology 80/100 reference value · 90% confidence · 2 sources

Review how this reference was scored and trace each normalized claim back to its documented source.

01

Scoring methodology

How scores are calculated

Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.

Customer reference value80/100
  • Problem clarity20/20
    Measures whether the customer's operational problem is specific enough to compare.
  • Implementation depth10/25
    Rewards named components, data flow, integrations, and architecture detail.
  • Outcome specificity20/20
    Measures whether the reported benefit is concrete rather than a generic claim.
  • Quantified impact25/25
    2 metrics describe measurable impact.
  • Deployment scale5/10
    Rewards evidence of a live or scaled deployment and meaningful integration scope.
Evidence confidence90%
  • Source authority20/25
    The main evidence is an official vendor-published customer story.
  • Claim traceability23/25
    11 of 12 key fields link to a named source.
  • Direct evidence20/20
    5 direct source quotes retained.
  • Date provenance10/10
    The publication date comes from the source page or publisher.
  • Source transparency9/10
    2 source references document publisher, URL, authority, retrieval, and supported fields.
  • Implementation specificity8/10
    Rewards source-backed components, data flow, quantified impact, and a specific outcome.
02

Traceability

Sources & provenance

Field coverage shows which facts each source supports. Dates are shown only when documented by the source.

  1. Microsoft

    Otocash.com customer story

    First-party
    https://www.microsoft.com/en/customers/story/1724323316392013352-otocash-azure-manufacturing-en-turkiye
    Source type
    Vendor-published customer story
    Published
    Jan 15, 2024
    Supports
    • Customer
    • Business problem
    • Solution
    • Products
    • Solution components
    • Data flow
    • Integrations
    • technical area
    • use case category
    • Business outcome
    • outcome category
    • Metrics
    • Architecture
    • evidence quotes
    • Publication date
  2. LinkedIn

    otocashcom | LinkedIn

    Independent secondary
    https://www.linkedin.com/company/otocashcom/

    LinkedIn's Organization JSON-LD lists streetAddress 'Ertuğrul Gazi Sokak', addressLocality 'Ataşehir', addressRegion 'İstanbul', addressCountry 'TR', numberOfEmployees value 10, and sameAs 'https://www.otocash.com'.

    Source type
    Structured company profile
    Supports
    • Company size

Date evidence

  • Published on source page Jan 15, 2024 · Microsoft · First-party
    Open date source
Not separately sourced Industry, Region. Treat these normalized attributes as lower-confidence until a dedicated source is added.