Document Processing · Enterprise Knowledge Search
Allianz needed a secure, compliant way for employees to use generative AI with internal company content in daily workflows without exposing data to public models or violating ethical AI, compliance, and privacy standards.
Reported impact
AllianzGPT gives employees a secure, compliant way to use generative AI at scale, cutting time for summarization, translation, and comparison tasks from hours or days to minutes or seconds while broadening AI adoption across functions such as risk consulting, audit, and actuarial work.
Allianz built AllianzGPT as an internal generative AI platform for employee workflows and launched it globally in September 2023. The application serves as the user-facing layer for chat, document analysis, translation, summarization, comparisons, and communication support. It ingests prompts together with internal Allianz content and company documents, including content stored in folder and subfolder structures, then routes requests to ring-fenced model instances rather than public services. The initial release used OpenAI's GPT-3.5, and the platform later added OpenAI GPT-4o for chat, DALL-E for image creation, and DeepSeek for additional experimentation. Allianz states that all data shared with these models remains inside the Allianz Azure Cloud provided by Microsoft, which supplies the protected hosting environment for confidential processing. The platform is delivered in Standard and Premium tiers, with Premium instances tailored to functions such as audit, risk consulting, and actuarial work.
Employees submit prompts and internal documents or knowledge through AllianzGPT, which combines that internal content with ring-fenced model access to GPT-3.5, GPT-4o, DALL-E, or DeepSeek inside the Allianz Azure Cloud. The system analyzes company content, generates responses or document outputs, and returns answers with references such as document sources and page numbers for user verification.
"All information that’s shared with any of the models in AllianzGPT stays within the Allianz Azure Cloud. The Azure cloud environment, provided by Microsoft, ensures data confidentiality."
"AllianzGPT, Allianz’s internal chat bot, combines the power of generative AI with secure, internal data integration."
"As of early 2025, AllianzGPT offers OpenAI GPT-4o for chat and DALL-E for image creation."
"Officially launched on September 1, 2023, AllianzGPT now serves over 60,000 active users, with the goal of being available to all 158,000 Allianz employees worldwide."
"Tasks that previously took hours or even days, such as document summarization, translation, and complex comparisons, are now being completed within minutes or even seconds."
"The initial version was based on OpenAI’s GPT-3.5"
"The platform strictly adheres to compliance and data privacy standards."
"We have a weekly engagement usage rate of 95% among active users, who have generated over ten million prompts to date."
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Scoring methodology
Customer Reference Value measures usefulness as a customer reference. Evidence Confidence measures the quality and traceability of available evidence, not independent verification.
Traceability
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